Help, Instructions and Configuration script made for network settings

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  • #1570731
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Ryan S.
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Description

Experience Level: Intermediate
General information for the business: Supporting machines around the world
Industry: Technology
Kind of support: Network
Description of support work: Assist us with configuring our service engineer laptop to work as a "gateway" to our machines around the world.

You will see from the current working condition.png we use a virtual pc to program and access our machine when it is local to us. The virtual pc and machine are on the same network and the host laptop simply bridges the network connection.

We now want to connect to our machines when they are in other countries. Our service engineers have a basic laptop with no programming software so we would like to form either a network link, VPN, something that will allow us to connect to the machine using our laptops at home via the laptop on site.

I do not know if this is possible, which is why we ask on here.

If you put a proposal across then we would like you to supply support, instructions and any configuration scripts in order to achieve this. This process must also be reversible so the service engineer can use the laptop as normal once we are finished programming the machine remotely.

Look forward to hearing back. I am on site with a customer so my replies may be delayed.
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