Desktop and Software Support Specialist
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- Posted:
- Proposals: 13
- Remote
- #1009469
- Expired
76010977576281290081389883236490234599936910692101089970112757911356131141374
Description
Experience Level: Intermediate
General information for the business: We are a consultancy that provides mostly software services
Industry: Technology
Kind of support: Software
Description of support work: We are looking for hourly or periodic support services. Candidate must have some network connectivity knowledge for desktop support resolutions.
Must also understand software package installations. Examples: QuickBooks Pro/Premier, MS SQL Express, GoldMine CRM, RedHorse CRM and others.
Need to take an incoming support ticket, investigate and connect with client via telephone and/or LogMeIn, RDP, Join.me or TeamViewer as our clients use many different tools.
Will use our internal ticketing system.
Remote support required.
Extra notes:
Industry: Technology
Kind of support: Software
Description of support work: We are looking for hourly or periodic support services. Candidate must have some network connectivity knowledge for desktop support resolutions.
Must also understand software package installations. Examples: QuickBooks Pro/Premier, MS SQL Express, GoldMine CRM, RedHorse CRM and others.
Need to take an incoming support ticket, investigate and connect with client via telephone and/or LogMeIn, RDP, Join.me or TeamViewer as our clients use many different tools.
Will use our internal ticketing system.
Remote support required.
Extra notes:
Randy T.
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Last project
12 May 2024
United States
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