Customer Service Agent l
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- Posted:
- Proposals: 16
- Remote
- #1864399
- Expired
Customer Care, Telemarketing, Data Entry, Call Center, Virtual Assistance Proffesional
Peshawar
Customer Support, Bookkeeping, Data entry, Product listing, Virtual assitant
Coimbatore
customer service, technical support, chat support, email support, data entry
San Pedro
Freelancer, Virtual Asistant, Project Manager, Translator, Moderator, Customer Support, Chat Agent, Transcription
Sarajevo
Virtual Business Administrator, Executive Assistant, Administrator, with knowledge in Quality Management.
Bay Minette
1933124170863318847982057770545010205224620561791977031128086206576520683311617337
Description
Experience Level: Intermediate
We are looking for Customer Service Agent. This is for a 3-month contract opportunity that will give you valuable experience to enhance your career. As a Customer Service Agent you will perform routine clerical and administrative functions such as answering inbound calls and entering service requests in to the database. The ideal candidate is able to multi-task and has exceptional time management skills.
Responsibilities for this position include:
•Respond daily to 80+ calls in an inbound call center
•Field calls from customers to connect them with service specialists who will solve their problems
•Handle product orders and credit inquiries from hospitality industry customers and internal sales representatives
•Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills
Qualifications:
•1-3 Years’ experience in a Data Entry, Clerical or Customer Service function
•Ability to work at a fast pace, juggling many tasks
•Analytical skills/background
•High attention to detail
•Minimum of HS Diploma
Responsibilities for this position include:
•Respond daily to 80+ calls in an inbound call center
•Field calls from customers to connect them with service specialists who will solve their problems
•Handle product orders and credit inquiries from hospitality industry customers and internal sales representatives
•Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills
Qualifications:
•1-3 Years’ experience in a Data Entry, Clerical or Customer Service function
•Ability to work at a fast pace, juggling many tasks
•Analytical skills/background
•High attention to detail
•Minimum of HS Diploma
Hired T.
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Last project
5 May 2024
United States
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