Customer Care Training

  • Posted:
  • Proposals: 4
  • On-site in Portsmouth, GB
  • #45262
  • Archived
Timothy S.G T.Samantha G.Tracy A. have already sent a proposal.
  • 1

Description

Experience Level: Expert
We are looking for a one day training course. We would like to provide our adminstartion team who take the calls with better skills. They handle all calls but need confidence with sales enquiries. Sales enquiries are very important to us and we need to build rapport instantly, not try to get them off the phone with basic information for the sales team.
The course is to be run at our training centre in Portsmouth. Three - four delegates - date to be agreed.
Attached is a porposed structure for the day.

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