Business planing and analysis

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HARSHAD M.Naeem A. have already sent a proposal.
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Description

Experience Level: Intermediate
Note : the group is about 5 persons we need each piece of work which written in below description.
we already chose the topic about (children addiction ) and we decided about characters as shown below
Lawyer
parents
Doctor
Teenagers
police

Description:

This piece of work focuses on the SODA approach but includes some elements of SSM (Soft Systems Methodology). SODA is a versatile approach but especially useful in a messy, complex problem situation where there are differences of opinion and disagreement as to the exact nature and structure of the problem, and on the way forward towards a solution.

As small groups - five people - focus on a current real life problem or issue or argument which is addiction children, that is of real interest to you, and one where the various stakeholders in the situation can have quite different ideas regarding the nature of the problem and solution.

Each person should do some research into the topic eg find some current or recent articles and data on it, so that each of you has a good understanding of the facts of the situation and know the different opinions people have about the matter.

From this starting point, list all the people you can think of who are involved, affected by, interested in or working to solve the problem, eg people in a company or belonging to an organization or group of some kind or it may be the general public - it will depend on the problem chosen.

Then choose five key people from this list to be the small group or team from the problem situation to work with the analyst or consultant to solve the problem.
These people should be those who you think will provide useful information on the situation, the rich ideas and detail and perhaps the answers.
But also these people should hold different opinions on the problem see it differently, disagree as to what it is fundamentally about and what the solution should be.

Each of you needs to choose who you will be, so which stakeholder.
On a sheet of A4 paper, write a few lines about this person - eg name, age, job, family, where they live - plus any details you think are useful to give the person an identity, some character.
Then, using your understanding and research into the subject, write half or three quarters of a page or so of ideas about the problem chosen, for this particular person, the ideas they would hold, the things they believe.
Please note it is essential each stakeholder has his or her own quite biased viewpoint - so not an objective viewpoint (and probably not your own real views!)
You will need to type this up and hand this in as part of the project.

As well as playing a role as participant in the situation, you will also play the role of analyst or consultant, both managing the SODA process, and analysing the problem situation content.

So imagine you, the consultants, have recruited these five stakeholders in the situation, as the knowledgeable or powerful people involved in this issue, to be the small group or team that will find a way forward. They are the people with the experience and understanding of the reality of the situation who are vital to the process of moving towards a solution.

Each person will act as analyst, and interview another person in the group, playing their role, exploring their views on the matter, their perspective, the links between ideas or concepts, the key aspects of the problem situation, the goals, strategies and possible actions to take.
Don’t forget that the SODA interview is unstructured. You don’t go in with a set of questions, just the topic. Let the map and the concepts on it and the person’s answers tell you what to ask next!
Using this process of question, answer, follow up question and so on, you will explore the person’s own picture of the problem situation and draw up a cognitive map to represent all the concepts, ideas and reasoning within this particular viewpoint and focus.
You will capture the logic of what they are saying, so a logical model of what they are saying.
Don’t forget to ask the person being interviewed, at some point or points in the interview, what to do or solutions / actions to take to solve the problem or move it forward!

Exactly how you do this is up to you. You will probably need to record the interview and then later on draw the map, going through the answers, taking out concepts and building up the map. Also, you may have to go back and ask more questions.
The person asking the questions in the interview needs to hand in a typed out version of the whole interview - so the questions and answers sequence.

At this stage in the process of tackling the problem, it would be useful to use a technique from SSM, the Rich Picture, to ensure you as a team see the whole situation and keep it in mind in the workshop discussion. The rich picture should express everything you know about the problem situation, and certainly include all the stakeholders and their views on the situation. This information comes from the stakeholders / original profiles and the interviews / cognitive maps.
It would also help in dealing with the problem if each stakeholder identifies, very much from their own perspective, a simple form of a relevant or ideal system they would choose to have in place.

Going back to the SODA process, having created the individual maps for each person, you, as analysts, then need to merge the maps into one strategy map or causal map.
Whether you decide to cluster the concepts / identify a number of separate topics or sub-problems or not - this is up to you.

After that step, the analysts and the group or team meet in a workshop to explore the problem, with both the rich picture and merged map - (plus any ideal systems) - as the useful or key devices or models to help in this process.

I would like you to create a summary map of some kind - with the main or key concepts, links, goals, arguments and actions to take. Ask for advice on this.
The idea is you use the summary map for your discussion in the workshop setting or create it in parallel so as you discuss.

Remember you are aiming at identifying the goals, strategies and actions, and what set of actions might make up a feasible or possible strategy - so actions that can be carried out - that will move the problem forward.
Each team member, (in their respective role as stakeholder), must agree on the strategy, and so be committed to the actions.

What to hand in:
1. A summary of the problem or issue chosen. State it clearly.
2. A list of all the possible stakeholders you can identify in the problem situation.
3. The problem solving team of stakeholders and which role (stakeholder) each person has chosen to be.
4. The write up of ideas for your individual role - so this must include who you are /personal details and full details of your viewpoint / the problem and solution.
5. The text of the question and answer session you have carried out as consultant / analyst.
6. The individual cognitive maps you have drawn as consultant / analyst.
7. The rich picture.
8. Brief identification of ideal or relevant system for each stakeholder.
9. The merged map.
10. A summary merged map.
11. A clear summary of the discussion / exploration /negotiation between the group members. Where appropriate, this should refer to the merged map and /or summary merged map, and rich picture and stakeholder ideal systems.
12. The overall strategy with the specific actions to take, how this is a possible way forward, and the likelihood of success.

please please and please read the description carefully before you offer a bid

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