Additional VA help needed for busy training company
5270
£10/hr(approx. $13/hr)
- Posted:
- Proposals: 55
- Remote
- #13434
- Archived
492843744038245398754062444490460154730547898488834903453380
Description
Experience Level: Entry
Expanding training business needs more help - yesterday
We currently have 2x hard working p/t-f/t VAs
work load varies day to day and week to week - frequently we\'re not coping with work load - on other days we\'re quiet
Additional on going VA help needed please - regular work plus help with peaks
Answer incoming phone calls - initially message taking, develop to call handling
Calls are 50% prospects calling in response to our Marketing - capture lead details, 50% customer services - where\'s my course? etc.
Process leads generated by Marketing and Telemarketing (x3) and allocate to Telesales
Process sales made by Telesales (x2) - raise Proforma invoices
Respond to customer emails
Some PA tasks - book meeting rooms and hotels, etc
We are a training provider delivering public courses - most of our customers are Grant funded - we have to get groups of people together at the same time and place
Lots of customer liaison by telephone and email
You will need a good friendly telephone manner, reliable, methodical and organised, confident PC user with Web, Email, Excel and Word.
Start right away
Days/Hours variable as work load requires - from 1 day/week to 8 days/week
We value experience, competenceand commitment - \"how did we manage without you?\"
We offer flexibility, no two weeks the same, work from home, grow with us.
P.S We\'re also hiring additional Telemarketing and Telesales
We currently have 2x hard working p/t-f/t VAs
work load varies day to day and week to week - frequently we\'re not coping with work load - on other days we\'re quiet
Additional on going VA help needed please - regular work plus help with peaks
Answer incoming phone calls - initially message taking, develop to call handling
Calls are 50% prospects calling in response to our Marketing - capture lead details, 50% customer services - where\'s my course? etc.
Process leads generated by Marketing and Telemarketing (x3) and allocate to Telesales
Process sales made by Telesales (x2) - raise Proforma invoices
Respond to customer emails
Some PA tasks - book meeting rooms and hotels, etc
We are a training provider delivering public courses - most of our customers are Grant funded - we have to get groups of people together at the same time and place
Lots of customer liaison by telephone and email
You will need a good friendly telephone manner, reliable, methodical and organised, confident PC user with Web, Email, Excel and Word.
Start right away
Days/Hours variable as work load requires - from 1 day/week to 8 days/week
We value experience, competenceand commitment - \"how did we manage without you?\"
We offer flexibility, no two weeks the same, work from home, grow with us.
P.S We\'re also hiring additional Telemarketing and Telesales
Buyer C.
0% (0)Projects Completed
1
Freelancers worked with
1
Projects awarded
3%
Last project
30 Aug 2011
United Kingdom
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