Zendesk Setup for Customer Service & Helpdesk Support

$95
1
Delivery in
5 days
Response time
within a day

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What you get with this Offer

DITCH EMAIL AND EMBRACE THE HELPDESK LIFE

Zendesk is a pretty impressive and secure web-based helpdesk app and it's not a bad price either (from £5 per month for the agent dashboard, basic reporting and a searchable knowledge base), and is used by Vodafone, Groupon, even PeoplePerHour. You can also access it on the go with your iPhone, iPad, and other smartphones/tablets.

MY ZENDESK PACKAGE INCLUDES
✔ Custom support email address (rather than the default Zendesk email)
✔ Configuration of your web portal with Knowledge Base or FAQs †
✔ Connecting your Twitter and Facebook accounts if required
✔ Macro configuration to help you save time carrying out repeating tasks
✔ Integration of upto 3 third-party services (MailChimp, Shopify, etc.)
✔ Walkthrough and training video to help you get started
✔ 25% discount for my monthly Zendesk support packages

† You are responsible for providing your Knowledge Base or FAQ sections.
In the your video walkthrough you will find instructions on how to add topics/questions to sections.

Zendesk is ideal for:
• Landlords and property management
• Employee management & recruitment
• Holiday homes and B&B's
• Issue support ie. IT support
• Software support
• Car rental & leasing
• eCommerce websites
• Influencer outreach
• Press enquiries
..and many more use cases

Get more with Offer Add-ons

  • I can design and build a bespoke helpdesk centre to integrate with your existing website

    Additional 1 working day

    +$810
  • I can deliver all work in 1 working day
    +$56

What the Freelancer needs to start the work

• Your registered account email address and password (or create a new admin account)
• What you or your company does and how you currently offer customer service
• Your FTP login credentials if you require a custom portal URL or feedback tab on your website
• Your support email address ie. sales@yourwebsite.com