Myself Shrestha, an energetic and leading personality with good team management and communication skills. Having the personal drive required to deliver a service that exceeds the expectations...Read moreMyself Shrestha, an energetic and leading personality with good team management and communication skills. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organized and structured work ethic. Looking for a career advancement opportunity with a company that will challenge my skills and allow me to develop my knowledge & potential. I own a digital agency named “Duke Multimedia” from where we offer services like
* Virtual Assistance
* Data Entry
* Keyword Research and article writing for SEO
* Content Writing
* Customer Support (Email / Chat / Voice – Telephone)
* Tele-marketing (US and UK)
* Social Media Marketing and Managing
We are equipped with high-end Customer Support Softwares, High-End IP Phones, Dell EMC ISILON NAS Server and Cetrix Solution for VDI Computer Systems.
About Myself:
I have worked for many international and domestic BPO companies for Data Entry / Tele-marketing Executive and Customer Support Team. Worked with organizations like Intelenet Global, Credence, Concentrix and Rahi. Worked in process like IBM, Bell, Rogers, DJS Medical and Reliance Jio. Started my career as content writer and then Advisor, after it Trainer then Quality Analyst and now Team Lead at Credence for a Debt Collection process (Outbound).
My core competencies are as outlined below:
* Outbound Tele-marketing, Debt Collection, Informative Calling
* Voice, Inbound Mass Customer Support (Technical and Non-technical both)
* Non-voice Mass Customer Support (Email / Chat / Remote Access)
* Quality Analysis (Call / Chat / Email Audit)
* Keyword Research and article writing for SEO
* Content Writing
* Social Media Marketing and Managing
* Resume Search and Job Submissions
* Managing Contacts and Emailing, Lead Generation Research, Researching Business Contacts
* Newsletter Generation and Despatch
* Article Writing and Copywriting
* Site Competitive Analysis, Keyword Analysis
* Any Kind of Ongoing Repetitive Tasks
Hire me or my team for cost effective and efficient up to the mark backend processing solution.
YOU CAN RELY ON ME
1. To Offload complicated, repetitive and labor oriented components of your business processes.
2. To Get more economical quote than other Bidders / Service Providers.
3. To Ensure Project / Work Completion as per Specification and On Time.
We have such manpower and tie-ups with HR Consultancies to recruit fresh talent if you need dedicated manpower for your project.
Visit our website for more. You can contact my customer support team through Skype or email too if needed. Thanks.