I now work as a freelance PA having worked for many years as a librarian with both Birmingham Public Libraries and the Prison Service and then moving on to working as a Resource Manager...Read moreI now work as a freelance PA having worked for many years as a librarian with both Birmingham Public Libraries and the Prison Service and then moving on to working as a Resource Manager and PA within an international fostering agency.
Whilst working as a PA for the same company I supported the CEO and directors with
Agenda preparation
Audio Typing
Confidential documentation
Copy Typing
Coordinating purchases and deliveries
Customer & Contact Database Management
Database Compliance
Diary Management
Dictation
Document Proof Reading and Editing
Email Administration
Excel database and charts
Event Management
General Correspondence
Gift buying
Health and Safety compliance
Information sourcing - Source and analyse information as required by company, produce in relevant format and distribute to the relevant stakeholders.
Library Cataloguing
Preparation of Job descriptions
Powerpoint presentations prepared
Meeting Coordination
Minutes taken, prepared and distributed
Office Administration/Management
PDP's
Restaurant and theatre bookings
Secretarial Support
Supervisions
Transportation bookings
Web research - Work on scoping area specific information as required for new business ventures and produce documents.
Word Processing
The remit for my position of Resource Manager within the fostering agency was:
To locate and catalogue international media information for the International team via internet search and other means, and cascade to relevant stakeholders. Ensure all relevant information re local authorities and competitors obtained was uploaded onto the company database and to maintain the information as up to date as possible. Collate and disseminate information on International tenders and bids taking into account the differences between countries and territories. Support Executive Team as required including collating databases, spreadsheets, information searches, data requirement, proof reading and any other administrative work necessary. Work on scoping area specific information as required by International team for new business ventures and produce documents/powerpoint presentations required to support. Source and analyse information as required by company, produce in relevant format and distribute to the relevant stakeholders. As a Researcher for the company I had to ensure that the information I obtained was up to date and accurate and contained all the necessary requirements for the job in hand.
Area Covered: Worldwide
Work Experience
I started working for Birmingham Public Libraries straight from leaving school, working for them for 10 years leaving only when I had my second child. In the time I worked for them I rose to the position of Deputy Librarian.
During a period of part time work whilst I looked after my children I also worked for Worcestershire Libraries working in the Library of the local women’s prison and also worked in the retail trade.
When I felt it was appropriate to look for a full time position during the day I then gained a position with an International Fostering Association working first as Administrator then Resource/Support Manager then PA to executive director. I was also asked by the executive director to work on an individual project for the company for a number of months. After 10 years working for the company my husband and I relocated to Greece for approximately 9 months of the year and was fortunate enough to be asked to continue work for the company on a part time basis as a knowledge manager sourcing and cascading information required by the directors and business managers via the internet.
WORK HISTORY
Job Title: Virtual PA/Research
Company: Freelance Administration
Description: I am a PA although as well as administration duties my knowledge base also covers International Research.
I currently freelance for anyone who needs excellent support with administration or research.
I cover
Agenda preparation
Audio Typing
Confidential documentation
Copy Typing
Coordinating purchases and deliveries
Customer & Contact Database Management
Database Compliance
Diary Management
Dictation
Document Proof Reading and Editing
Email Administration
Excel database and charts
Event Management
General Correspondence
Gift buying
Health and Safety compliance
Information sourcing - Source and analyse information as required by company, produce in relevant format and distribute to the relevant stakeholders.
Library Cataloguing
Preparation of Job descriptions
Powerpoint presentations prepared
Meeting Coordination
Minutes taken, prepared and distributed
Office Administration/Management
PDP's
Restaurant and theatre bookings
Secretarial Support
Supervisions
Transportation bookings
Web research - Work on scoping area specific information as required for new business ventures and produce documents/powerpoint presentations
Word Processing
Using Office Manager and Skype has proved that working from home produces work at a cheaper cost to the company/individual but to the same high standards.
From: 01/Jan/2011
Job Title: Office Manager
Company: Guide2Care
Description: Management and PA work including
Agenda preparation
Audio Typing
Confidential documentation
Copy Typing
Coordinating purchases and deliveries
Customer & Contact Database Management
Database Compliance
Diary Management
Dictation
Document Proof Reading and Editing
Email Administration
Excel database and charts
Event Management
General Correspondence
Gift buying
Health and Safety compliance
Information sourcing - Source and analyse information as required by company, produce in relevant format and distribute to the relevant stakeholders.
Library Cataloguing
Preparation of Job descriptions
Powerpoint presentations prepared
Meeting Coordination
Minutes taken, prepared and distributed
Office Administration/Management
PDP's
Restaurant and theatre bookings
Secretarial Support
Supervisions
Transportation bookings
Web research - Work on scoping area specific information as required for new business ventures and produce documents/powerpoint presentations
Word Processing
From:02/Jul/2007 To:28/May/2010
Job Title: Information and Support Manager
Company: Core Assets
Description: Support venture sideline of company with start up and office procedures. Manage administration staff and support Directors.
Moving on to:
Working remotely as a Research Manager, sourcing information as required, producing reports, databases, maintaining virtual library of international periodicals, reports, news and ensuring up to date information re fostering internationally was available.
General administration where necessary.
From:09/Jan/2006 To:04/Oct/2010
Job Title: PA/Knowledge Manager
Company: Foster Care Associates
Description: I have recently been made redundant from my position of Knowlege Manager after working for FCA since 1999. In that time I have held the positions of Administrator/Resource Support Manager/PA to Director and PA to Executive Director as well as my latest position Knowledge Manager
In my last position my remit was: To locate and catalogue international media information for the International team via internet search and other means, and cascade to relevant stakeholders. Ensure all relevant information re local authorities and competitors obtained was uploaded onto the company database and to maintain the information as up to date as possible. Collate and disseminate information on International tenders and bids taking into account the differences between countries and territories. Support Executive Team as required including collating databases, spreadsheets, information searches, data requirement, proof reading and any other administrative work necessary. Work on scoping area specific information as required by International team for new business ventures and produce documentspowerpoint presentations required to support. Source and analyse information as required by company, produce in relevant format and distribute to the relevant stakeholders. As a Researcher for the company I had to ensure that the information I obtained was up to date and accurate and contained all the necessary requirements for the job in hand.
From:01/May/1999 To:01/Sep/2010
Job Title: Part Time Senior Library Assistant
Company: Worcestershire County Council
Description: Senior Library Assistant - Part time evening work
January 1996 - May 1999
Redditch Library (based at Brockhill Prison) | Bromsgrove, Midlands
Government and Public Sector
Full responsibliity for the prison library ensuring the library ran on the same rules as the main library. This was a part time evening posititon taken whilst my children were young. I worked on my own there and had to ensure that I was fully conversant on all aspects of not only the library system but also health and safety due to its location.
Taking requests, overseeing and training inmate employees, dealing with incoming mail, filing, ensuring the library was in order, dealing with the issuing and returning of books, chasing after overdue items, making sure the library ran smoothly whilst keeping abreast of the latest publications and having knowledge of both old and new stock. I had to train inmates to be library trustees and be aware of all potential threats that may occur.
From:01/Jan/1996 To:01/May/1999
Job Title: Deputy Librarian
Company: Birmingham City Council
Description: Librarian
1975 - 1985
Birmingham Public Libraries
I started working for BPL straight from school and in the time I worked for them I rose to the position of Deputy Librarian. This job ensured that my literary and numeracy skills were used on a daily basis. Literary by nature of the job itself, numeracy as I had to ensure that our budgets were adhered to, balance books at the end of each week, ensure that stock taking was accurate. I also had to be aware of market trends and ensure that books acquired were suitable for the customer base that we had in our area. Speed reading books was a talent I acquired to enable me to make informed decisions and suggestions to our customer base.
In the absence of the Librarian I was responsible for the health and safety of the staff and the security of the building as well as ensuring customer satisfaction was at the top of our agenda. I managed and trained a number of staff to a high level of competency, only leaving in 1985 to have my second child.
From:01/Jul/1975 To:01/Jul/1985
Education Summary: EDUCATION
HND/HNC or equivalent, Social Work Practice Teacher,
2006 - 2007
Coventry University | Coventry
In 2007 I became a social work practice teacher which enabled me to mentor students in the workplace ensuring that they covered all knowledge requriements and practice issues that were requried by their university.
HND/HNC or equivalent, Management Diploma
2005 - 2006
Bordesley College- Management | Redditch, Midlands
I took NVQ 4 Management in 2005/06 as I was managing a Resource /Support team of 15 full time and up to 20 casual workers at any one time
________________________________________
CERTIFICATION
NVQ 4 Management
September 2006
Bordesley College
Social Work Practice Teachers Award
September 2007
Coventry University
Certification enabled me to supervise and assess social work students in the workplace environment
GCE A level – 1
GCE O level or equivalent – 10
CSE – 2
RSA – numerous covering office requirements ie typing most with distinction
CLAIT
Others – I have many certifications too numerous to mention here. However I always feel that experience will outweigh all academic qualifications.
