Simple Rule-Based Chatbot — FAQ Bot for Website or Messenger

I will build a rule-based FAQ chatbot for your website or Messenger platform — covering decision-tree conversation flow design for your most common customer questions, a chat widget interface, button-based quick replies for guided navigation, and a fallback path to human contact for queries outside the bot's scope. Not every chatbot use case requires AI; a well-designed rule-based bot answering your top 15-20 customer questions deflects a meaningful proportion of support volume at a fraction of the cost and complexity of an LLM-powered solution, with the predictability that comes from fully scripted responses.

The build covers conversation flow mapping for your FAQ content, a chat widget UI matching your brand, button and quick-reply configuration for guided navigation, a fallback to contact form or live chat handoff, and testing across desktop and mobile.

This service suits businesses with a well-defined, finite set of common customer questions who want fast, predictable FAQ deflection without the cost or unpredictability of an LLM-powered bot.