Phoenix - Your AI AssistantMulti-Channel AI Chatbot — WhatsApp, Website & Messenger
Delivery in
4 days
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What you get with this Offer
I will build an AI chatbot deployed across multiple channels — WhatsApp Business API, your website, and Facebook Messenger — sharing a unified conversation engine, consistent persona and knowledge base, and centralised conversation logging, so customers receive the same quality of assistance regardless of which channel they choose to contact you through. Businesses that build separate, disconnected bots per channel duplicate development effort and produce inconsistent customer experiences; a unified backend serving multiple channel-specific frontends is both more cost-effective to maintain and more consistent for customers.
The build covers a central conversation engine (LLM or RAG-based depending on your use case), WhatsApp Business API integration via Twilio or Meta's Cloud API, website chat widget, Facebook Messenger integration, unified conversation logging and analytics, and channel-specific formatting adaptation (WhatsApp's message length and media constraints differ from web chat).
Designed for businesses wanting consistent AI-powered customer interaction across the channels their customers actually use, rather than maintaining separate disconnected bots per platform.
The build covers a central conversation engine (LLM or RAG-based depending on your use case), WhatsApp Business API integration via Twilio or Meta's Cloud API, website chat widget, Facebook Messenger integration, unified conversation logging and analytics, and channel-specific formatting adaptation (WhatsApp's message length and media constraints differ from web chat).
Designed for businesses wanting consistent AI-powered customer interaction across the channels their customers actually use, rather than maintaining separate disconnected bots per platform.
What the Freelancer needs to start the work
Please confirm your target channels (WhatsApp, website, Messenger, or others), your WhatsApp Business API access if applicable, your chatbot's knowledge base or persona requirements, and your existing customer service workflow for handoff scenarios.