Provide you with a 'first impressions' company review

Delivery in
2 days

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What you get with this Hourlie

With vast experience as a Telemarketer, Customer Services Administrator, Sales Person and Social Media Researcher amongst other things - I have a very good idea of what does and doesn't create a good first impression. That can be anything from the way the company phone is answered on an incoming external call, to the content on your website. I am a firm believer in first impressions having a huge impact on a business and whether a customer decides to become loyal to you or not. In a 'mystery shopper' type exercise, I can undertake all, or some of the list below (not limited to) and provide you with a full, frank and honest review/report, as to what your customers are likely to think on 'first impressions' and provide ideas for suggested alterations or improvements.

Assess telephone performance - at various times of the day if required
Complete website enquiries via your 'Contact us' page
View your website / Company Social Media Content (Facebook and Twitter)
Proof read and edit your website / Social Media content
View Company Social Media Content (Facebook and Twitter)

I will produce a word document with my findings, thoughts and suggestions for alterations or improvements, which I will then email to you. If preferred I can do this over the phone.

Get more with Hourlie Add-ons

  • I can add any subsequent hours

    Additional 2 working days

  • I can deliver all work in 1 working day

What the Seller needs to start the work

An initial scheduled phone call is always invaluable, rather than emailed instructions, as this leaves less room for misinterpretation. As this is very much a tailored to the clients requirements hourlie, details of what you would like me to review is required. Other than that telephone numbers and website addresses should be provided.