With over 7 years of experience in Customer Service and Technical Support(Live Chat, Email and Phone), I am your best bet when it comes to creating a pleasant experience that will leave...Read moreWith over 7 years of experience in Customer Service and Technical Support(Live Chat, Email and Phone), I am your best bet when it comes to creating a pleasant experience that will leave a memorable impression for you and your clientele! Delivered excellent customer service while maintaining an average of 97.5% interaction quality score, 90% customer satisfaction an average handle time below 8 minutes.
Being a strong and reliable Virtual Assistant I also bring my dedication and enthusiasm to the table along with my skills in:
-Microsoft Office: Word, Excel, Power Point
-Microsoft Windows 7, 8, 8.1 and 10
-Native English speaker with nuetral accent
-Slack, Skype and Basecamp
-Zendesk
-G-Suite Management
-Calender Management
-Sales
-Dropbox
-CRM
-Web Research
-Email handling
-Data Entry
-Proofreading
-Transcription
-Experience with MailerLite
-Basic Knowledge of HTML, C and C++
-Minor Social Media Management
-Publish posts on your Blog (content you provided)
-Answering support tickets
-Other Administrative tasks
I am a fully equipped professional Freelancer, with a quiet home office, who is a mission minded, results oriented individual with strong work ethics, that can help you achieve your goals and grow your business by relieving you of your day-to-day administrative and Customer Service duties.