Provide support on Jasmin SMS gateway @Startup SLA
$315
Delivery in
3 days
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- Sales 1
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What you get with this Offer
Jookies is a startup created in 2014 to bring enterprise services around Jasmin SMS gateway, this hourlie covers assistance & technical support around Jasmin SMS gateway with Startup level SLA.
Startup level SLA:
# Monday to Friday, from 8h to 17h GMT+1 (Business hours),
# Response delay: 1h,
# Contact points: email & 2 support engineers,
# Number of incidents: 5
# Number of assistance threads: 8
# Validity period: 1 month from purchase order
The job covers an already agreed scope of work with Jookies.
Startup level SLA:
# Monday to Friday, from 8h to 17h GMT+1 (Business hours),
# Response delay: 1h,
# Contact points: email & 2 support engineers,
# Number of incidents: 5
# Number of assistance threads: 8
# Validity period: 1 month from purchase order
The job covers an already agreed scope of work with Jookies.
What the Freelancer needs to start the work
Define contacts on client side, any access parameters to share.
Description of solution architecture (HLD).
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