Provide a two hour webinar on excellent customer service skills
$100
Delivery in
5 days
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What you get with this Offer
In today's competitive business climate, providing excellent customer service has never been more critical for organizational success. Dr. Suzanne has worked with domestic and global teams to assist them in developing this critical competency. Within the two hour webinar, you will learn
-The business case for providing excellent customer service
-What does excellent customer service looks like
-The customer service model (Connect, Engage, Facilitate, Evaluate)
-Specific behaviors associated with each dimension of the customer service model
-How to use email and phone communication techniques to support excellent customer service
-The business case for providing excellent customer service
-What does excellent customer service looks like
-The customer service model (Connect, Engage, Facilitate, Evaluate)
-Specific behaviors associated with each dimension of the customer service model
-How to use email and phone communication techniques to support excellent customer service
Get more with Offer Add-ons
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I can customize the training program for a specific organizational need
Additional 5 working days
+$100
What the Freelancer needs to start the work
Initial communication to better understand the request and the participant's needs.
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