Provide 1 hour of customer service email support and management
What you get with this Offer
I have 20 years customer service experience, and love helping customers with queries and providing support. My emails will be professional, on brand, and deliver a positive experience to your customer. I am an extension of your business, and will handle any queries as such.
I have worked in a number of industries (online fashion retail, sports nutrition, diet, manufacturing and telecoms).
If you would like support outside of these hours, or any additional help please see below or don't hesitate to get in touch.
Regards
Janine
Get more with Offer Add-ons
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I can provide 1 hour live chat cover between 11.30am-3.00pm (Mon-Fri)
Additional 1 working day
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I can provide 2 hours live chat cover between 11.30am-3.00pm (Mon-Fri)
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I can manage Twitter for 7 days. 2 posts per day, messages, RTs and networking
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+$44 -
I can manage Twitter for 1 month, 2 posts per day,messages, RTs and engage
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+$125 -
I can create and upload 2 Twitter posts per day, for 7 days
Additional 1 working day
+$25 -
I can create and upload 2 Twitter posts per day, for 1 month
Additional 1 working day
+$88 -
I can write 5 customer service email reply templates
Additional 1 working day
+$25 -
I can understand top 5 reasons for emails, and create template replies
Additional 1 working day
+$50
What the Freelancer needs to start the work
Access to your customer service email inbox, along with any documentation you have for preferred tone of voice, processes etc.
I will familiarise myself with your website/ product or service.