Provide 1 hour Live Chat website support
Explore the marketplace!
What you get with this Offer
Online chat is an essential customer contact method if you have a website. Customers, and potential customers are on your website browsing your products or services. Immediate assistance via chat can help improve conversion and sales, so you could be missing out if you have to keep switching this function off to cover lunches/ training/ meetings/ absence.
The possibility of upselling and cross selling is also part of this function, and I will ensure that this is actioned wherever possible and appropriate.
As a customer service professional, with 20 years speaking with customers, I will ensure that your chat is professional, efficient, positive and a great experience for your customers.
I can also assist you with customer service email replies, Twitter management, and email templates. See below or my profile for more information. Or message me, and i'll be happy to assist.
Many thanks
Janine
Get more with Offer Add-ons
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I can provide 2 hours live chat cover for your website as above
Additional 1 working day
+$31 -
I can 1 hour for customer service email replies and management
Additional 1 working day
+$19 -
I can create and upload 2 Twitter posts per day for 7 days
Additional 1 working day
+$25 -
I can create and upload 2 Twitter posts per day for 1 month
Additional 1 working day
+$88 -
I can create 5 customer service email response templates
Additional 1 working day
+$25 -
I can understand top 5 email queries and create template replies
Additional 1 working day
+$50 -
I can manage Twitter account for 7 days, 2 posts per day and messages
Additional 1 working day
+$44 -
I can manage Twitter account for 1 month, 2 posts per day, messages and engage
Additional 1 working day
+$125
What the Freelancer needs to start the work
Access to you live chat platform, logins and passwords. I will also need any information on standard responses or processes that could be emailed to me to review if you wish me to use these.