Monitor and review Customer Service Reps calls for a company

Delivery in
1 day

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What you get with this Hourlie

I have the experience in working as a Customer Service Representative for a total of 4 years and just recently got promoted as a Compliance Officer or commonly known as a Quality Assurance Specialist.
I am very keen to details, I have excellent communication skills both in oral and written, diligent and always eager to learn.
I can work efficiently with my reliable internet connection plus the fact that I am computer literate as well.

I aim to meet what is expected of me and deliver good results at the end of the day. I want to ensure that my clients will get positive outcome for what they spent time on and paid for.
I am looking forward to your response.
Best regards,
Hannah Monterola

What the Seller needs to start the work

I will need training materials, files of what needs to be observed and call recordings of the agents need to be assessed.