Experienced Head of Business Operations with a proven track record of strategic planning and financial management, leading successful initiatives across HR, governance, and operational...Read moreExperienced Head of Business Operations with a proven track record of strategic planning and financial management, leading successful initiatives across HR, governance, and operational efficiency. Skilled in resource allocation, talent acquisition, employee engagement, and digital transformation.
- Managed a £3M corporate finance budget, optimizing resource allocation and reducing inefficiencies, ensuring financial stability.
- Implemented comprehensive HR processes, leading an annual Employee Value Proposition project to attract and retain top talent.
- Oversaw recruitment and onboarding, ensuring structured interviews and comprehensive application processes, creating a skilled and diverse workforce.
- Designed EDI, wellbeing, and culture strategies, enhancing employee satisfaction and retention, fostering a positive workplace culture.
- Led digital transformation by implementing Breathe HR, a modern HRIS system, streamlining data management, and boosting operational efficiency.
- Successfully navigated a TUPE transfer of 7 team members, completing the process within three months, ahead of the financial year deadline.
- Developed and rolled out a company-wide intranet system, centralizing operational documents and training materials to improve cross-team communication.
- Acted as Company Secretary, ensuring compliance with Companies House and Government commitments.
- Achieved Disability Confident certification, promoting inclusivity and enhancing the company's employer brand.
**Previous Experience:**
- As Business & Operations Manager, managed the Executive Hub team, coordinating complex workloads for the Chair, CEO, and Senior Leadership Team.
- Spearheaded facilities and premises management, negotiating contracts that led to significant cost reductions of 40% in office space and 30% in office fit-out costs.
- Conducted comprehensive reviews of health and safety risk assessments, impact reports, and business continuity reports, demonstrating a strong commitment to corporate governance and risk management.
- Revised the Employee Handbook, updating policies and benefits packages, illustrating meticulous attention to detail and a commitment to optimizing the employee experience.
Known for driving significant operational improvements, leading with a strategic mindset, and fostering inclusive and efficient workplace environments.