Develop a customer success / retention strategy
$395
Delivery in
5 days
- Views 103
Amount of days required to complete work for this Offer as set by the freelancer.
Rating of the Offer as calculated from other buyers' reviews.
Average time for the freelancer to first reply on the workstream after purchase or contact on this Offer.
What you get with this Offer
You've converted the lead and looks like you're getting a sale, time to sit back? No!
Achieve greater revenues with the customers you have already won and have them advocate on your behalf with a Customer Success / Customer Retention strategy. Your customers could and should come back for more (products), or if you are selling a service be engaged with your offering and add on extra's.
Each situation will be unique to your company and offering, but expect a plan to cover the following;
- Map customer journey (from lead onwards)
- Develop touch points in journey
- Drive new business growth through greater advocacy and customer references
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption
- How to gain your customers trust
About Me
I am a high energy professional with a passion for transforming & innovating the customer experience to produce increased customer retention and revenues. With 10+ years experience in sales and Customer Success I have a successful track record in strategic and tactical sales and marketing, driving lead generation, revenue growth and customer retention.
Achieve greater revenues with the customers you have already won and have them advocate on your behalf with a Customer Success / Customer Retention strategy. Your customers could and should come back for more (products), or if you are selling a service be engaged with your offering and add on extra's.
Each situation will be unique to your company and offering, but expect a plan to cover the following;
- Map customer journey (from lead onwards)
- Develop touch points in journey
- Drive new business growth through greater advocacy and customer references
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption
- How to gain your customers trust
About Me
I am a high energy professional with a passion for transforming & innovating the customer experience to produce increased customer retention and revenues. With 10+ years experience in sales and Customer Success I have a successful track record in strategic and tactical sales and marketing, driving lead generation, revenue growth and customer retention.
What the Freelancer needs to start the work
- Details of Product / Service Offering (including pricing and upgrades)
- Details of existing clients (if available)
- Sales and Lifetime Value Goals
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies