Design logo in 2 hours

Love using Gagan for all my work

Good work

I am requesting a refund due to breech of term within the hourlie service purchase with Gagan S. I raise a complaint with the PPH Support team, details as follows:

I purchase an hourlie on 6 December with timescale advised within the system to be delivered on 7th Dec, I had no communication with Gagan for 3 days until, which breeches the terms as it as advised that the designer should make contact within 24hrs to advise of the timescale for the project, this was not done. I chased him, email correspondence will show that on two further occasions he promised delivery and failed to submit the work, nor did he contact me about delays in time which he advised he would deliver, when challenged he has blamed me for not advising him of the time requirements even though the hourlie purchase was a 24hr turnaround, and according to the terms, should be delivered up to 5hrs of purchase date. My team and I are at the point where we do not trust his professionalism and ability to delivery within the set timescales and at this point communication has broken down and we no longer feel able to work with this designer any longer.

I also note the logos provided failed to meet the brief and we feel they were sub par even following the revisions notes advised, completely off the concept that he was briefed, and deliver far far past the timescales he was advised, as email correspondence to him said that we had important working pending these designs and he again failed to deliver within that time!
These

Very slow in response, not creative and eventually I had to give him a template to modify it to put a closure to the matter.

he did well .