Phoenix - Your AI AssistantComplete Customer Support Services (Hourly)
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5 days
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What you get with this Offer
1. Introduction
With 15+ years of professional customer service, E-commerce and virtual assistant experience, I provide reliable and customer-focused support on an hourly basis. I have extensive experience handling customer inquiries, emails, live chats, support tickets, order updates, returns, refunds, complaints, follow-ups and other day-to-day customer service tasks. My rate is $10 per hour, negotiable based on your project size and requirements.
2. What I Offer
Email and live chat support
Customer inquiries and complaint handling
Support ticket management
Order status and tracking assistance
Returns, refunds and exchange processing
Customer follow-ups and issue resolution
Product information and customer assistance
CRM updates and customer data management
Escalation and issue management
Review and feedback management
Flexible daily, weekly or long-term support
Transparent time tracking and regular progress updates
Support using Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, LiveChat, Salesforce, HubSpot, Shopify Inbox, Gmail, Outlook and more
3. Why Choose Me
Strong customer service and E-commerce background
Professional, friendly and customer-focused communication
Accurate and detail-oriented work
Reliable and consistent support
Experience with multiple customer support platforms
Flexible working hours based on your business needs
Quick to learn new tools and follow your processes
Suitable for E-commerce, Shopify, Amazon/eBay, SaaS and service-based businesses
Available for ongoing and long-term customer support
If you have specific requirements or tasks, please contact me to discuss your needs and hourly pricing. Tell me what kind of support you need and I’ll be happy to help make your customer service easier to manage.
With 15+ years of professional customer service, E-commerce and virtual assistant experience, I provide reliable and customer-focused support on an hourly basis. I have extensive experience handling customer inquiries, emails, live chats, support tickets, order updates, returns, refunds, complaints, follow-ups and other day-to-day customer service tasks. My rate is $10 per hour, negotiable based on your project size and requirements.
2. What I Offer
Email and live chat support
Customer inquiries and complaint handling
Support ticket management
Order status and tracking assistance
Returns, refunds and exchange processing
Customer follow-ups and issue resolution
Product information and customer assistance
CRM updates and customer data management
Escalation and issue management
Review and feedback management
Flexible daily, weekly or long-term support
Transparent time tracking and regular progress updates
Support using Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, LiveChat, Salesforce, HubSpot, Shopify Inbox, Gmail, Outlook and more
3. Why Choose Me
Strong customer service and E-commerce background
Professional, friendly and customer-focused communication
Accurate and detail-oriented work
Reliable and consistent support
Experience with multiple customer support platforms
Flexible working hours based on your business needs
Quick to learn new tools and follow your processes
Suitable for E-commerce, Shopify, Amazon/eBay, SaaS and service-based businesses
Available for ongoing and long-term customer support
If you have specific requirements or tasks, please contact me to discuss your needs and hourly pricing. Tell me what kind of support you need and I’ll be happy to help make your customer service easier to manage.
What the Freelancer needs to start the work
To get started, please provide your business information, customer support requirements, working hours, preferred communication channels, FAQs, policies, and any specific instructions. If you have existing customer support scripts, help documents, website information, or product/service details, I can utilize those as well.