Phoenix - Your AI AssistantComplete Customer Support Services (Hourly)
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What you get with this Offer
1. Introduction
With 15+ years of professional customer service, e-commerce and virtual assistant experience, I provide reliable and professional customer support services on an hourly basis. I have experience handling customer inquiries, orders, returns, complaints, emails, live chats and day-to-day support tasks for businesses. My rate is $10 per hour, negotiable based on your project size and requirements.
2. What I Offer
Email and live chat support
Customer inquiry and complaint handling
Order status and tracking assistance
Returns, refunds, and exchange support
Customer follow-ups and issue resolution
Ticket management and escalation handling
Product information and customer assistance
CRM updates and customer data management
Help desk and general administrative support
Support through platforms such as Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, LiveChat, Shopify Inbox, and more
3. Why Choose Me
Professional and customer-focused communication
Strong attention to detail and accuracy
Reliable and consistent support
Clear and timely communication
Experience with multiple customer support platforms
Flexible hourly support based on your business needs
Dedicated to providing a positive customer experience
If you have specific requirements or tasks, please contact me to discuss your needs and hourly pricing. Tell me what kind of support you need, and I’ll be happy to help.
With 15+ years of professional customer service, e-commerce and virtual assistant experience, I provide reliable and professional customer support services on an hourly basis. I have experience handling customer inquiries, orders, returns, complaints, emails, live chats and day-to-day support tasks for businesses. My rate is $10 per hour, negotiable based on your project size and requirements.
2. What I Offer
Email and live chat support
Customer inquiry and complaint handling
Order status and tracking assistance
Returns, refunds, and exchange support
Customer follow-ups and issue resolution
Ticket management and escalation handling
Product information and customer assistance
CRM updates and customer data management
Help desk and general administrative support
Support through platforms such as Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, LiveChat, Shopify Inbox, and more
3. Why Choose Me
Professional and customer-focused communication
Strong attention to detail and accuracy
Reliable and consistent support
Clear and timely communication
Experience with multiple customer support platforms
Flexible hourly support based on your business needs
Dedicated to providing a positive customer experience
If you have specific requirements or tasks, please contact me to discuss your needs and hourly pricing. Tell me what kind of support you need, and I’ll be happy to help.
What the Freelancer needs to start the work
To get started, please provide your business information, customer support requirements, working hours, preferred communication channels, FAQs, policies, and any specific instructions. If you have existing customer support scripts, help documents, website information, or product/service details, I can utilize those as well.