☎ Avaya Telecoms programming, support, troubleshooting & MACS
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What you get with this Offer
We can assist with an array of Avaya services . From new Implementation, redesign Configuration, troubleshooting, training support, creating user guides etc.
☎Below is a sample of what we can help you with- But please feel free to ask as we probably can help if not shown.☎
+User acceptance testers+
+Communication Manager programming, anything you require please ask.
+System Manager.
+Session Manager
+Contact Centre management and Design. VDN, Vectors, Call Flows, Service hours, Holiday tables, Announcement management.
+Back Office Programming. Stations, names, Coverage paths, Pick up groups, Hunt groups etc.
+Call Management System (CMS Supervisor) report management and build.
+Voicemail management
+Operator console management, Ip consoles etc, Directory Management.
+Voice Recording.
+Extraction of your system data and presented in an Excel Format to help with house keeping and general health check of your system. Fantastic tool in order to recover unused licenses etc.
☎Support and Costs☎
+Should you require a long term support we offer that over email or Whats-app and we can supply those rates.
+We offer discounts should a redesign project be required and it takes several days.
+Any Troubleshooting is supported within a 2 hour response and is charged by the hour.
+If unsociable hours the rate is adjusted and would be agreed at that point in time.
☎How can we help you☎
+I would access your system by using Team Viewer and would require you to have Team viewer installed to match my software version ideally.
+You would require software installed ideally ASA ( Avaya Site Adminstration) or IE access
+ CMS supervisor.
+You will need to know your login credentials and IP addresses.
☎Thank you for looking and good luck☎
Get more with Offer Add-ons
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I can +User acceptance testers+
Additional 1 working day
+$188 -
I can communication Manager programming, anything you require please ask.
Additional 1 working day
+$251 -
I can system manager and Session manager management
Additional 1 working day
+$251 -
I can +Contact Centre management and Design. VDN, Vectors, Call Flows, Service hours, Holiday tables etc
Additional 1 working day
+$314 -
I can +Back Office Programming. Stations, names, Coverage paths, Pick up groups, Hunt groups etc.
Additional 1 working day
+$251 -
I can +Call Management System (CMS Supervisor) report management and build.
Additional 1 working day
+$251 -
I can +Operator console management, Ip consoles etc, Directory Management.
Additional 1 working day
+$188 -
I can +Extraction of your system data and presented in an Excel Format to help with house keeping and gene
Additional 1 working day
+$251 -
I can deliver all work in 1 working day
+$376
What the Freelancer needs to start the work
☎Support and Costs☎
+Should you require a long term support we offer that over email or Whatsapp and we can supply those rates.
+We offer discounts should a redesign project be required and it takes several days.
+Any Troubleshooting is supported within a 2 hour response and is charged by the hour.
+If unsociable hours the rate is adjusted and would be agreed at that point in time.
☎How can we help you☎
+I would access your system by using Team Viewer and would require you to have Team viewer installed to match my software version ideally.
+You would require software installed ideally ASA ( Avaya Site Adminstration) or IE access
+ CMS supervisor.
+You will need to know your login credentials and IP addresses.
☎Thank you for looking and good luck☎