Analyse and create customer service replies for top 10 enquiries
$55
Delivery in
4 days
- Views 202
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What you get with this Offer
Hi there,
I will analyse a recent batch of incoming customer service emails and create a Top 10 list. I will then create a template email reply that your customer service team can use to respond professionally, efficiently and add-to with customer specific information as needed.
It can be time consuming going through and understanding reasons for customers contacting you. Often it is for the same reason, and you can end up spending time writing the same response time and again. You are too busy responding to enquiries, to have the time to analyse and review. This is where my customer service experience of 20 years will assist your organisation.
I have implemented email systems, processes and templates. Therefore, i will be able to assist in your analysis and help to provide some efficiencies for your business too.
I can also help with customer service and Twitter support. Please see below, or contact me if you have any specific requirements.
Regards
Janine
I will analyse a recent batch of incoming customer service emails and create a Top 10 list. I will then create a template email reply that your customer service team can use to respond professionally, efficiently and add-to with customer specific information as needed.
It can be time consuming going through and understanding reasons for customers contacting you. Often it is for the same reason, and you can end up spending time writing the same response time and again. You are too busy responding to enquiries, to have the time to analyse and review. This is where my customer service experience of 20 years will assist your organisation.
I have implemented email systems, processes and templates. Therefore, i will be able to assist in your analysis and help to provide some efficiencies for your business too.
I can also help with customer service and Twitter support. Please see below, or contact me if you have any specific requirements.
Regards
Janine
Get more with Offer Add-ons
-
I can provide 1 hour customer service email support (9.00am-3.00pm Mon-Fri UK time)
Additional 1 working day
+$19 -
I can provide 1 hour live chat support (9.00am-3.00pm Mon-Fri UK time)
Additional 1 working day
+$19 -
I can provide 2 hours live chat help (9.00am-3.00pm Mon-Fri UK time)
Additional 1 working day
+$31 -
I can manage Twitter for 7 days, incl 2 posts per day, messages, networking and RT
Additional 1 working day
+$44 -
I can manage Twitter for 1 month, incl 2 posts per day, messages, RTs and engage
Additional 1 working day
+$125 -
I can create and upload 2 Twitter posts per day, for 7 days
Additional 1 working day
+$25 -
I can create and upload 2 Twitter posts per day, for 1 month
Additional 1 working day
+$88
What the Freelancer needs to start the work
Access to customer service email inbox, including inbound/ sent items.
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