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    Henry PAN

    Henry PAN

    Technical Consulting Manager

    Redmond, WA, United States

    English and Chinese speaking

    Henry Pan Technical Consulting Manager (425) 802-3975 Henry.h.pan@accenture.com, henrypan1@gmail.com https://www.linkedin.com/in/henrypan1 Summary • Sr. principal clouds...Read moreHenry Pan
    Technical Consulting Manager
    (425) 802-3975
    Henry.h.pan@accenture.com, henrypan1@gmail.com
    https://www.linkedin.com/in/henrypan1

    Summary
    • Sr. principal clouds architect/tech consulting manager with decade+ working on enterprise projects
    • Lead varies cloud programs drive to resolution/bring disparate tech together
    • Implement clouds strategy, SOX/HIPPA compliance & DR in the clouds
    • Identify/develop/deploy the right clouds improve the site reliability (SRE)
    • Keep critical system availability for complex enterprise IT environments
    • Enables clients to leverage cloud techs to drive business objectives
    • Designs/develops/manages robust, secure, scalable, HA cloud solutions
    • Proficient in enterprise cloud strategy, solution design, & architectural best practices.
    • Partnering with vendors/clients to create an end to end availability program
    • Lead enterprise 24 x 7 production support & rich 33+ years IT experience in enterprises
    • Experience with GCP, AWS, Azure, Oracle & IBM clouds
    • Apply clouds knowledge to architecture design with CI/CD/Terraform/Kubernetes
    • Develop strategies/solutions for IaaS, SaaS & PaaS
    • Versatility/dedicated individual in the team & quickly learn/evaluate new technologies
    • Competency in customer focus, strategic thinking, results focus & inspirational leadership
    • Ability to relate/patience/trust/respect/genuine interest to others
    • Rich client management, KPI/SLA/team management experience

    Professional Experience (Partial)

    Technology Consulting Manager, Accenture, Oct. 2019 – Present, Redmond, WA
    . Lead the delivery/product team(s) in managing resources/projects
    . Responsible for managing the successful decoupling of a greenfield customer portal, from multiple legacy components/systems
    . Manage vendor dependencies, & cross-functional teams, to achieve business value on time & enable the technical team
    . Build strong relationships with client stakeholders, to enable fair negotiations on scope/functionality
    . Utilize cloud technologies (GCP/Apigee/SFDC) to further enhance the customer experience
    . Implementing SOAP & REST in system integration
    . Develop SOX compliance management processes
    . Facilitate project governance/reporting, & create models to improve business decisions
    . Provide skills/experience related to Google cloud platform (GCP), Azure & OCI
    . Provide client/team management in the cloud migration projects with A4C
    . Enable end-to-end migration & build processes for a major retail client
    . Support build automated build pipeline documentation, enhancements/execution
    . Utilizing Jenkins, Terraform, Chef, GitHub, Azure ARM & Azure DevOps skillset
    . Apply app/platform tech, methods, & software in a cloud environment
    . Provides consultative system integration services to help clients implement effective solutions
    . Understands/translates customer needs into business/tech solutions via the analysis
    . Advise Sr technical clients on cloud-enabled enterprise transformation agendas
    . DevOps, PaaS, containers, Hybrid cloud, migration/modernization of apps using cloud
    . Coach a high-performing team by hiring diverse talent, prioritizing development
    . Leading by example/preparing people for more Sr. positions in other parts of the organization

    Team Lead, Tata Consultancy Services (TCS), Jun 2018 – Oct. 2019, 3 client’s sites

    • Lead Walgreen/Macy’s/PwC change management team
    • Deploying Macy’s home page from on-perm to GCP with StackDriver APM, Forseti Security & Anthos
    • The focus point of contact for various teams to improve SRE/GKE & streamline retail operations
    • RCA coding defect/incorrect configuration + deploy Kubernetes
    • IC+ security support database/UNIX/Linux/Java/JS & Python
    • POS/Promise support including Noida lab & Support + ELK, Kafka & Zookeeper
    • Data Center Support (Storage/Networking/Server) + Change review
    • Health environment monitoring with (Nagios/SMARTS/Tivoli/RMPS/StackDriver)
    • Firewall Validating, SDR clean up, IPAM Verification, GISP variance Validation
    • Team management for both onshore/offshore members

    Sr. Principal IS Architect, Amgen Inc. Jan. 2018 – May 2018, Tampa, FL

    • Principal change management lead for DevOps pharmaceutical cloud projects
    • Lead crafting an achievable, holistic vision for cloud-focused efforts with KPI/SLA management
    • AWS & GCP cloud automation with Terraform/Cloudformation
    • Implement VMC on AWS & Software defined storage (SDS) experience in the clouds
    • Hands on with designing, leading/implementing services/solutions on premise & public cloud
    • Think with the breadth of a product owner & depth of a hands-on engineer
    • Leading cross functional teams to deliver tech solutions for the business with speed/agility
    • Vendor management in development, delivery, & improvement of tech service
    • Complete CI/CD pipelines using GCP & AWS EKS

    Sr. Enterprise System Engineer, Providence St. Joseph Health, Renton, WA, May 2011 – Jan. 2018
    • Cloud (Private, Hybrid & Public) Architecture – IaaS/SaaS for AWS, Azure & GCP
    • NAS/SAN DR deployment, upgrade to cluster mode & NAS for VDI/EPIC. & NetApp tech refresh.
    • Configure, deploy, storage supporting Healthcare infrastructure (EPIC), clinical & support 3,520 apps.
    • Compliance of SOX/HIPPA in healthcare prevent frauds
    • Utilizing Azure Managed Services: VMware, Storage, Key vault, Web apps, Database, etc…
    • Provide team/client management to improve KPI/SLA performance
    • Design UCS/VDI solution with Xen APP/Xen Desktop
    • SME for Security/System Monitoring, server management & storage build automation & design.
    • HDS expansion; porting healthcare applications to NAS; Scale-out Isilon for big data analytics.
    • Implementing ServiceNow, DevOps methodologies & design/operate storage solutions for the clouds
    • Ensuring the availability through design and intra-component dependency
    • Specialties: NetApp, HP-MAS, Pure Storage, EMC: Isilon, VMAX, VNX Avamar, UCS, 3PAR & HDS
    • Project manager. Motivating, effective, accomplished. Expertise in program leadership
    • Utilizing SCM, including SVN & GIT + troubleshooting
    • Infrastructure, security, data centers, health care systems, Epic & information assurance
    • WFA- workflow customization with PowerShell

    Sr. System Architect, Iron Mountain Inc., Mountain View, CA, Sep. 2010 – May. 2011
    • Enterprise change management in private cloud (‘Bedrock’ project) + Consolidation/visualization with DevOps/DR
    • Lead DR improvement for top enterprise clients in the North America with various technology solutions
    • Identify/develop/deploy the right storage tech + Resolved application performance end-to-end issues
    • Team/client management with KPI/SLA management
    • Improve MS SQL2008 on AIX performance up to 52% + Scripting with PowerShell.
    • Handled NetApp/3PAR expansion/upgrade + Defines/designs storage configurations for legal apps
    • Develop eDiscovery storage/server + Ensures appropriate storage technology/configuration
    • Defines procedures to be followed + Automation with vRealize7X, PowerShell & VMware orchestrator
    • Built Pipelines with Bamboo/Jenkins, JIRA & Artifactory

    Sr. Solution Architect, EMC, Nashville, TN, July 2010 – Sep. 2010
    • Design enterprise change management for cloud migration team/DR
    • Team/client management with KPI/SLA management
    • Storage consolidation/networking/visualization into private cloud
    • Application performance end-to-end trouble shooting
    • Improve IT service management with DevOps, ECC & Navisphere
    • Design CX3s to CX4-960 data-in-place upgrade
    • Data migration from CX/DMX to V-MAX + Scripting with Bash, Java, Perl & Python

    Sr. System Availability Leader, IBM, Bentonville, AR, June 2004 – July 2010
    • Change management for cloud solution + Facilitate large-scale Infrastructure migration to new DC/DR
    • Leading 124 on site team development/maturing of critical environment high availability program
    • Ensuring the uptime, reliability & high availability for varies Federal Government clients
    • Improve client/team management & KPI/SLA management for both onshore/offshore teams
    • Coordinate high availability program across multiple design, construction & operational organization
    • Lead data migration from CLARiiON to V-MAX + Implement storage virtualization with SVC
    • Architect/develop, & test storage + Design/test with FC, SAS, SATA &RAID for Exchange
    • Lead operation & maintenance in data centers + Configuration implementing of new storage projects
    • Provision systems, stability + Station in Ford Motor Co. support SAN/Storage production
    • Station in Wal-Mart Home Office support storage/SAN + IBM DS4/8K, EMC DMX-4 & NetApp storage
    • Bring disparate techs together for the best solution + Design storage based on the application criteria
    • Travel in North America for onsite SAN/storage consulting works for varies Federal Government clients

    Sr. System Consultant/PM, Sun/Oracle, Bothell, WA, Feb 2003 -- May 2004
    • Change man in Server/storage architect, implementation + Server architect/implementation.
    • Enterprise backups/archives + Install new client codes, upgraded server/activated trace functions.
    Sr. Software Engineer, ADIC/Quantum, Englewood, CO. Jan. 2002 -- Jan. 2003
    • Admin Sun, Digital, SGI/IBM servers + Backup/Restoration performed in UNIX with Tape Library
    • Helping customers in Complex Unix environment.

    Sr. System Admin/DBA, IBM, Denver, CO. Jan. 2000 -- Dec. 2001
    • Applied software upgrades + Verification Backups, Restoration, DR, safe storage of backup data
    • Network Problem Determination Evaluate performance/resource problems
    • Disaster recovery, hardware (storage/peripheral) & Red Hat server maintenance

    Vice Chairman/General Manager, Imvec Computer Systems Ltd., Beijing CN, May 1990 -- Jan. 2000
    • Managing 44 staff IT consulting group + Full P/L responsibility for the China operation
    • Supervised budgetary control, audit/advice users; Establish policies/stands/strategic/tactical planning
    • Training product/go-to-market strategy + Supporting Pro/E, I-DEAS, Sonata, Gerber, PDMS & MOSS

    Education
    • Honorable Fellow, Graduate School, University of Minnesota, Computer Science (CAD/CAM)
    • B.E., Jilin University, Auto/Architecture Design

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    Industry expertise: Financial Services, Healthcare, IT, Internet and Manufacturing

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    Cisco Data Center Unified Computing Expert
    • SGSby SGS S.
    • Posted: 1 May 2011
    • 0
    • 09 May 2011 SGS S.
      SGS S.
      Gurgaon, IN

      Always a pleasure to work with him!!!

    EMC Storage Expert
    • SGSby SGS S.
    • Posted: 21 Apr 2011
    • 0
    • 24 Apr 2011 SGS S.
      SGS S.
      Gurgaon, IN

      Great to work with. Highly recommended!!!

    EMC Implementation Engineer
    • SGSby SGS S.
    • Posted: 20 Mar 2011
    • 1
    • 22 Mar 2011 SGS S.
      SGS S.
      Gurgaon, IN

      Great to work with. Great communication.
      Will work with him again.

      Henry P.
      Henry P.

      Salute to SGS S who is a great customer.

      Henry

    712706983264302

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