It took longer than expected and I wish some details that I wanted in the video would have been there, but overall I am very happy with the result and will come back. Thanks Jeniffer, great work,
Perfect job. Fast turnaround. Great communication
Prompt reply and on time
My worst experience on PPH, I am so upset! She was extremely rude and unpleasant, the most unprofessional person I have ever come across
1) She asked me to pay her directly into her paypal, which is against PPH policy
2) Bad communication, was constantly chasing her. On the day she was supposed to deliver the project, she did not inform me she was going to be late until I chased her
3) Calls herself a ‘Voice Over agency’ but she outsources to an external voice over (which she did not inform me of during proposal stage) causing a lot of delays. Could have been avoided if she was honest from the beginning
4) The project was delivered 7 days late. Understandably later because I asked for revisions that she had to outsource. But even the first version was 3 days late, when she promised a specific delivery date.
5) At the beginning before accepting her proposal, I asked specifically how many revisions she did. She said she does unlimited revisions but then later when I sent the revisions, she said she can only do visual revisions, not audio
6) For audio revisions there is an additional £25 cost, which she only told me halfway through the project after saying she can do unlimited revisions at the beginning
7) Never once apologized for being late. Very rude and unprofessional
Satisfied with the video.
Would of liked to be more involved in the making of the video, but turns out really good
It was awesome. Would definitely work again.
Good to work with. I recommend !