Insights
Insights
- by Alex P.
- Posted: 15 May 2020
-
Alex P.
Atlanta, GA, USAware! More interested in Money then Business, Improper behavior, Highly NOT recommended.
It's been a very bad experience to work with SHAIL & His team at SYSMSWEB. I have a small 10$ task to fix the cart issue over my WooCommerce store, and Initially Shail gives me the trust that his team can fix this. When I award the job to him, His team started with positive intent and shows good progress over the task, But while closing the task Shail's team broken the CSS over the homepage, and I immediately mention Shail to check, But I received shocking response from SHAIL that our task is not related to fix the CSS, My Team didn't broke that, I told him to just check may be it was by mistake happen, but rather than checking the issue, he is more in argument and telling me that his team has experience over 4000+ Sites (his team don't have experience of 4 Sites), and If you want to fix that issue it consider as an additional scope and cost, I told him that it is same task and by mistake your team broke it, but he is not in mood to accept his team's fault, so I told him that please give me list of modified files so I can debug and check myself, He said, accept the invoice first, I said the job is not done yet, and the site is live, I want to fix the broken site first, but after requesting him more than 10 times he was not agreed to give it. I have to replace the older code files and ensure the site will function correctly, and after replacing older code files the site start working correctly! 100% was his team who break the code but he was not accepting it and not wants to check the root cause of the issue. So I managed to perform additional work which was part of SHAIL's team, I managed with myself, As his team was already working on the site, so as goodwill I told him to raise the invoice, as I don't want his team's efforts to spoiled, And all of sudden his behavior is changed and after accepting the invoice he shared my list of files which are not correct! as I already performed required work, and as his team's work was not in use for me, SHAIL message me and shows me gratitude that he will work on any other task on my project against this invoice, I told him How to suppose to I trust him when he is not responsible for his own work, and not perform root cause analyses, and speaking sweetly and requesting me for the positive feedback, but as my experience is bad, I suggest all the client stay away from him! Yes, his team has the experience and everything +ve but, sometimes willingness to work and behavior and taking responsibility matters more than just doing a great coding.
And sorry for writing this big feedback.SYMSWEB
Spam Alert! Beware of it. This is some spam person on PPH as a buyer. I have proof of work with screenshots. All of this person's project work will be of fixing site issues he will offer you a small set of task with login credentials while you work on the decided scope of work this person or his team will destroy some other section of the site and will blame the destruction on you with a reason only you have the credential. Very cheap tricked spam. I have already reported this user and also PPH Team is looking to avoid such buyers from the platform. Do not fall into the trap of this buyer. And I am not Sorry to mention the truth about you.
- by Ray C.
- Posted: 1 Apr 2020
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- Posted: 28 Dec 2019
- by Venu J.
- Posted: 17 Nov 2019