Insights
Insights
- by Michael B.
- Posted: 18 Sep 2014
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- by Shobila K.
- Posted: 16 Jun 2014
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Shobila K.
Falls Church, VA, USOptisol got the work done in 8 months (it was a one month project) and all they did was to move a site which was on PHP to word press. Initially we were hoping they will help us with remodeling but it turned out that our existing designs were better than their mock ups. We had a very hard time with getting the work done on time. They never met deadlines and were always on the defensive when followed up to meet deadlines. If not followed up you might want to wait indefinitely. We got carried away by the well formatted agreement. Always make sure all your communications are through PPH because I realized that they were more responsive if a query was raised on the PPH than on the personal email. They do not work on weekends or Indian holidays no matter your emergency. You will have to wait for a month after every ticket you raise. We were very disappointed by the way the team interacted with us during the process of getting the work done. It looked more like they were our client rather than we were Optisol's.
- by Ali C.
- Posted: 20 May 2014