
Insights
Insights

by Rob M.
- Posted: 18 Nov 2020
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Rob M.
Bournemouth, GBUnfortunately Emma was not able to deliver on the project.
I was looking for someone to write a 1,500 word case study from a transcribed interview with a 2 day turn around. Emma won the job because she had promised a first draft the same day (the project was posted on Weds and the first draft was promised for that evening).
I received a message from her that night (shortly after midnight) saying:
"Just to keep you updated, its all written up, just need to read it through and add a couple of bits. Hope that is OK."
I replied saying that was fine, expecting the first draft shortly, but alas this did not happen.
The next message came at lunchtime on the Thursday reading:
"Written as first person, do you want this changing? I would presume so if it is for a case study?"
Again I replied, although at this point I began to suspect that in reality nothing had been written as yet, and that these message were stalling tactics so give her time to do the work.
My fears were confirmed when a bit later that day she sent me a further message:
"No problem just tidying it up, probably a bit long and a few changes. "
So still no case study, with the hard deadline fast approaching. At just after 1am she sent through the first draft. I was in bed, so didn't see it until Friday morning.
Unfortunately it looked more like a copy and paste job with some minor editing, and lacked any real clarity or flow. I sent her a message asking if she could edit by 12pm that day with some specific feedback.
She ignored my message, so when it got to 12pm I was forced to raise this with PPH to request a partial refund (she clearly had done some work, so I wanted to make sure she received some money for her time). The refund was given and I was forced to find someone else to do the case study for me.
Overall a pretty poor experience, and while I'm sure Emma is great at other sorts of copy writing, for more complex journalistic pieces I would avoid.
by Adam W.
- Posted: 28 Jan 2020
by Greg F.
- Posted: 9 Dec 2019
by Victor G.
- Posted: 13 Dec 2019
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Victor G.
London, GBShe was great to work with, provided lots of details for my questionnaire! I am really pleased with the result! Punctual, Friendly and efficient. A true pro!
Emma O.
Thanks Victor. Much appreciated. It was a pleasure, an interesting subject. I wish you well with all future endeavours.
by Sean G.
- Posted: 8 Dec 2019
by Holly R.
- Posted: 2 Dec 2019
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Holly R.
London, GBEmma was fantastic from start to finish. Great communication, professional, and an absolute pleasure to deal with. Her suggestions and comments were super helpful and the business plan she created for me is perfect. Would highly recommend!
Emma O.
Thanks for the glowing feedback Holly, very much appreciated :-)
by Welcome T.
- Posted: 3 Dec 2019
by Creative F.
- Posted: 30 Jul 2019
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Creative F.
Invercargill, NZIm really pleased with the new SEO focused copy that Emma produced for me. Its much more concise and reads much better. I'd become too close to the project and needed someone to look at it subjectively with fresh eyes. I am already planning my next project with Emma.
Emma O.
Thanks Claire. Much appreciated. Absolute pleasure, speak to you soon.
by Glen T.
- Posted: 3 Jul 2019
by Mara C.
- Posted: 5 Jul 2019