Insights
Insights
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Andrew J.
London, GBWork was well below the standard I was expecting. Think twice.
Thom B.
I'm sorry you've felt that way Andrew, (I'm also confused as to why you disputed the project yet eventually paid me in full) I feel it only fair to outline the exact overview of the project and the multiple issues I encountered with you.
Andrew initially requested a video with a tight turnaround. I still complied and accepted it at a discounted cost. Andrew then requested an even tighter turnaround for a first draft. I ensured he knew this wouldn't be feasible and quickly refunded him. However following this, Andrew requested I still go ahead being paid a marginally higher fee. Upon accepting the proposal and starting work on the project Andrew bizarrely requested I cancel the project. I declined as I'd already started and had spent a large amount of time on the project. I then delivered a polished animated video (to spec) ahead of his deadline. Andrew didn't get back to me until after his deadline had passed and stated the video wasn't up to standard and he didn't wish to pay for it. He then disputed the amount claiming it wasn't fit for purpose but declining to offer revisions. After discussing this with PPH the admin stated the work had been carried out and so Andrew should still make payment. As one of PPH's high sellers I'm pleased to say I've not had a similar issue with another buyer before - from being one of but a couple of western sellers Andrew has bought services from, I would warn any potential sellers from working with him. His lack of professionalism and experience with PPH has spoken volumes. It should be noted I've had to notify PPH of his refusal of paying for services purchased via the site. -
- by Ritu B.
- Posted: 26 Jun 2018
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Explainer video
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- Posted: 24 Jun 2018
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- Posted: 16 Jun 2018
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