Insights
Insights
- by Joe M.
- Posted: 15 Feb 2015
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Joe M.
London, GBChris agreed to provide Structural and Architectural drawings. The work was partially completed. Chris demanded 100% positive feedback in return to complete the work. The incomplete work is now being done by another person(PPH) at additional cost.
Chris R.
Very disappointing review. I asked joe no less than 9 times to provide the relevant information for me to do my job. Joe is based in Ghana and this has caused many communication problems despite my best efforts. I always aim for 100% positive feedback and I'm very sorry that Joe felt he did not receive a top quality service. After a long remediation period Joe was unable to reply to offers of a full refund and or rework. This was not helped by his abusive and confrontational attitude. Despite Joe being a disgusting man, I have maintained my professionalism throughout and tried my best to help Joe. The result was a flurry of abusive and threatening emails until I finally refused to have any further contact, and then receiving his feedback that ruined my 100% positive feedback history.
I'm also very disappointed that PPH customer services were unable to intervene. This project has caused a lot of unnecessary stress and left me out of pocket.
I wish Joe the very best for all his future jobs and hopefully he has learnt a lot from this experience and does not make similar mistakes on future projects. :)
Regards,
Chris
- by Ted C.
- Posted: 27 Jan 2015
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No result found