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    Ugo Ogunobo

    Ugo Ogunobo

    Business Solution Analyst

    Salford, United Kingdom

    I am enthusiastic, hardworking and self motivated individual with self confidence; high sense of responsibility and ability to work under pressure using my own initiative. I have...Read moreI am enthusiastic, hardworking and self motivated individual with self confidence; high sense of responsibility and ability to work under pressure using my own initiative. I have the ability to be a team player, who is focused on the goals of the team and takes pride in achieving them consistently as has been a driving force of my career. I have vast experience in structured business analysis and requirement definitions with a successful track record of undertaking capability assessment and business process improvement analysis. The need for excellent job performance keeps me on a continual learning trip and I am trainable with a passion to learn.

    My interpersonal skills and an ability to communicate effectively both upwards and downwards have contributed to my project management and analytical skills. The ability to provide in-depth analysis into business issues, provide accurate documentation of business issues, translate business requirement into business objectives has contributed to excellent performance on various Business Analyst and Project Management roles I have held. I have the passion for analyzing the business needs of clients and then to help them identify business problems and propose solutions.
    I am also an acclaimed technical writer who has authored several business plans, personnel training materials, online training programs and leadership training courses.


    Area Covered: United Kingdom
    Company Name: Globetrotte Limited
    Work Experience Summary: Empowering Initiatives � Senior Business Analyst (March 2008 � To Date)

    â�’¢Identify and manage business process and technology changes that deliver value and support business strategy and growth plan.
    â�’¢Develop business cases including definition of investment and benefit profiles.
    â�’¢Work proactively with business stakeholders to capture and analyse complex business requirements.
    â�’¢Lead and support shaping of business requirement into process/systems solutions taking account into IT, business and commercial drivers.
    â�’¢Leverage understanding of the functional domain to build detailed knowledge of the business processes and systems within the line of business.
    â�’¢Accountability for delivery of components of programme/project within structured methodology.
    â�’¢Develop and mentor a team of Business Analysts

    Project Manager
    â�’¢Provide independent professional advice to clients and service providers.
    â�’¢Liaise with other professionals and as well as supervision of other professionals
    â�’¢Ensure strict adherence to project objective, specified quality standards, and project time.
    â�’¢Effective reporting of project activities including progress report.
    â�’¢Maintain record of expenditure, accounting, costing, and bill and progress payment.


    The Spinney (Psychiatric Hospital), - Consultant � Social Care Practise (November 2004 � March 2008)

    â�’¢Providing social work service as part of a developing social care strategy to secure service users within an independent medium secure hospital (fully funded by NHS).
    â�’¢Review of relevant legislations including, the Mental Health Act 1983/2007, Capacity Act 2005, Section 117 (After care Discharge Pathway Plan) Care Programme Approach (CPA, Family Law Act, 1996, Race Relations Acts, 1976, Public Interest Disclosure, 1998, Care Standards Act, 2000 & No Secrets (England) 2000).
    â�’¢Comprehensive assessments and reports for pre-admission mainly (prisons and hospitals) through to discharge.
    â�’¢Worked as part of a multi-disciplinary team and liaising with outside agencies (social services, prisons etc).
    â�’¢Offering a wide range of social work interventions to service users, their families and carers
    â�’¢Writing reports and attending mental health tribunals, hospital managers hearing meetings, External CPA meetings, completing social histories by interviewing patient [where applicable] and families.
    â�’¢Liaising with outside agencies including community social workers as well as writing reports as required.
    â�’¢Mentoring/ Supervision of Social work officers.

    Social Services, Area Office, Basingstoke � Social Service Officer (Nov 2002 � April 2003)
    â�’¢Ensure that social care needs of individuals in community or hospital settings are identified and met within available resources. Ensure care plans meet individuals and carerâ��s needs by carrying out comprehensive needs led assessments in collaboration with other professionals/agencies.
    â�’¢Develop care plans in response to identified need, ensuring users and carersâ�� choice and satisfaction in the provision of quality services, within financial constraints.
    â�’¢Establish a clear and co-ordinated system of working with all professionals in the assessment and provision of services, including users. Act as key worker, where appropriate.
    â�’¢Undertake direct social work intervention with users and carers, or groups of same, providing services in line with the quality standards of the department.
    â�’¢Work with the legislative framework of the Local Authority, and meet the requirements of relevant legislation, including The Children Act 1989, The NHS and Community Care Act 1990 and National Assistance Act 1948 and any other relevant legislation.

    Globetrotte Limited: Consultant - Welfare Outreach, London & Salford, Manchester (Nov 2001 to Sept 2004)
    â�’¢Provide a professional social work services to clients, families and carers in accordance with the provisions of the Children Act 1989, Adoption Act and other relevant legislation. Facilitates group sessions.
    â�’¢Review statutory requirements for departmental policies and procedures, in effective and efficient services delivery according to business objectives.
    â�’¢Provide in-depth analysis of business issues and advise management of all relevant factors to enable them to make informed decisions.
    â�’¢Liaise with colleagues and other agencies on behalf of users.
    â�’¢Review work place ethics, supervision and appraisal requirements.
    â�’¢Design training materials for personnel re-orientation.
    â�’¢other duties as assigned.

    Link Up, the Basic Skills Agency, London - Lecturer: (July 2003 �2005)
    â�’¢Design and teach new skill acquisition courses in the areas of Guidance & Counselling, Business and Management Studies, Customers service.

    Queens Hospital London- Support Worker (December 1997 � Nov 2002)
    Responsibilities included:
    â�’¢Provides support to help facilitate the delivery of care services within a hospital rehabilitation programmed for people with emotional, mental health and substance misuse problems.
    â�’¢Implement and monitor effective care packages for clients according to individual care plans and the programmed structure, under the guidance of clientsâ�� key workers or the team manger.
    â�’¢Comply with all legal and statutory requirements and regulations, ensuring all relevant documentation is up-to-date
    â�’¢ Observes professional standards of good practice and care in all aspects of the work.
    â�’¢Communicate effectively, verbally and using written procedures, with key staff (including the on-call manager outside office hours) to ensure consistent care provision, and with outside agencies as appropriate
    â�’¢Ensures clientsâ�� files are kept up-to-date and all relevant information is recorded to high professional standards.
    â�’¢Build relationships with clients that are important and will enable the residents deal with social, emotional or physical problems, and perhaps make the transition to independence.

    Jenny Concepts - Business Development Officer (August 1994 � June 1997)
    â�’¢Maintenance and management of business relationships
    â�’¢Identify business development initiatives
    â�’¢Program the strategic development of income generation opportunities
    â�’¢Identify both commercial and relationship building opportunities for the company
    â�’¢Implement appropriate reporting structures for the department
    â�’¢Development and implementation of marketing strategies
    â�’¢Supervision of the marketing team
    â�’¢Creation of Strategic relationships
    â�’¢Supervision of Operational functions in the department
    â�’¢Enhance profitability and performance of various products
    â�’¢Calculation and recognition of Commissions & fees and Contribution Margin
    ABC Merchant Bank - Officer, Business Strategy & Implementation (1990 � 1994)
    â�’¢Scan global and national economic environment to highlight macroeconomic variables and impact on bankâ��s business.
    â�’¢Analyze government policies, statutes, regulatory guidelines and best practices and make recommendations to optimize opportunities and minimize threats.
    â�’¢Monitor developments in the banking industry, perform competitor analysis, identify First Inland Bankâ��s position and make appropriate recommendations for improved positioning.
    â�’¢Development of the bankâ��s strategic plan, monitor implementation and ensure continuous update.
    â�’¢Bank wide dissemination and re-enforcement of corporate strategy at Monthly Business Reviews and other fora.
    â�’¢Monitor strategic, financial, business and operational initiatives, assess their impact on the bankâ��s business and ensure optimisation.
    â�’¢Play an integral role of bridging the divide between technology applications and banking business requirements to ensure business development process is compliant to the bankâ��s business objectives.
    â�’¢Develop and implement business processes and best practices.
    â�’¢Develop business models for SBUs, monitor and measure performance of SBUs
    â�’¢Identify business opportunities and product/account profitability,
    â�’¢New product development, introduction and launch
    â�’¢Investment analysis and forming of strategic alliances with competitors.

    Education Summary: â�’¢Professional Graduate Diploma in Education (PGDE) University, UK (2007-2010)
    â�’¢Practice Teacher Training (Greater Manchester Universities) Uk, Dec.2006
    â�’¢University of Reading, (Master in Social Work â�� MSW, 2004), United Kingdom
    â�’¢GSCC (DipSW, 2004), United Kingdom
    â�’¢Enugu State University of Science and Technology, Nigeria,(MBA - Business Administration, 2000)
    â�’¢Enugu State University of Science and Technology, Nigeria, (PGD â�� Management, 1997)
    â�’¢Federal Polytechnic Oko, Nigeria, (HND Secretarial Administration, 1988)
    â�’¢(GCSE 1982), Nigeria

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