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Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Ruzzell Justin Tarlac

Ruzzell Justin Tarlac

E-commerce VA | Virtual Assistant

Manila, Philippines

English and Tagalog speaking

Looking for a reliable virtual assistant? Connect with me. I can help you run your website/store, freeing up your time to focus on the more strategic aspects of your business...Read moreLooking for a reliable virtual assistant? Connect with me.

I can help you run your website/store, freeing up your time to focus on the more strategic aspects of your business that can increase revenue.

Having completed an intensive Virtual Assistant training plus the 3 years of experience in a Customer Support industry, I will deliver within the prescribed deadline and give the quality of output we will agree upon.

My knowledge in Shopify management ranges from:

1. Customer Service - answer customer questions via phone, live chat, email and on social media in real-time for customers almost ready to pull the trigger on a purchase, tactfully handle dissatisfied customers.

2. Product Listing - add products by looking at bestsellers in giant sites and how to look for cheap yet reliable suppliers, mostly from China.

3. Order Processing - compile the orders, send customer invoices to our drop-ship vendors and/or shipping companies, and other daily tasks.

4. Returns/Exchanges - communicate directly via email with customers and suppliers to set up product returns, exchanges, and refunds.

5. Manage Inventory - monitor stock levels, update the website to reflect the stock our suppliers have on-hand and in their warehouses, and let you know when we need to replenish certain products.

6. Dropshipping - import products from Oberlo into Shopify store

Also, I provide expert assistance in:
- Email Management
- Calendar Management
- Basic WordPress Skills
- Social Media Management
- Internet Research
- Transcription and Data Entry
- Customer Service Tasks (phone and chat, email support tickets using Zendesk)

Helping you meet your business goals is my top priority. I am available to work 40 hours week.

I look forward to working with you.

  • $11
    /hr
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Skills

customer servicedata entryemail managementvirtual assistantinternet researchsocial media managementgoogle documents (google docs)calendar managementwordpress (cms)Shopify

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Skills

customer servicedata entryemail managementvirtual assistantinternet researchsocial media managementgoogle documents (google docs)calendar managementwordpress (cms)Shopify

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Jul 12 2018
Response time
instantly

Insights

Freelancer Buyer
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0
Buyers worked with
0
Last active
Jul 12 2018
Response time
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Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Jul 12 2018
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Jul 12 2018
Response time
instantly
Skills Insights
customer servicedata entryemail managementvirtual assistantinternet researchsocial media managementgoogle documents (google docs)calendar managementwordpress (cms)Shopify
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