

Insights
Insights

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Direct to Customers Limited
London, GBNot what I was hoping for.
Peter A.
Brian, I always clearly state what my clients get for the price agreed. Should a client misinterpret this, I would work with them to give them what they want, as I offered to do so with you. Misunderstandings happen, we are human and I don't hold that against anyone. All projects relationships are a two way street and requires good collaboration from both parties. On this occasion I have not been met with a willingness to continue the project after providing the first version. You expected 10 to 20 dynamic charts for 4 hours work, that is simply not possible. I stated the price was for a dynamic chart i.e. one. If you had taken the reply to me when I asked you for a specific number of charts you would have had exactly what you asked for. We started off so well and we were so close to giving you what you wanted. I could have used that one chart as a template, we could have been a couple of hours extra funding from completion! I make my projects in a fashion that they are fully scalable in an efficient manner for such instances. You have missed out on having a product you wanted and would have been of huge benefit to your company. I've been freelancing for 6 years almost to the day with an impeccable record both here and independently with my large client base. It's a pity you didn't push forward with this and you felt obliged to leave a neutral review. I can only hope you are more willing to work collaboratively with other freelancers in the future.
All the best,
Pete
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