Write a training manual

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  • Proposals: 9
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Emma M.Eric S.Anay M.Stuart S.Faryal A. + 4 others have already sent a proposal.
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Experience Level: Intermediate
Num. of articles: 11
Topic: Systems training manual
Tone: Instructional/Educational
Outline & Structure: I am looking for someone to help me put together a training manual for all of the systems used within our customer care department. This will be used for induction training and for existing staff. Ideally I'd like someone who can work on site.
We use 11 different systems, although some of them will be short and straight forward.

an example will be how to process refunds - this uses 2 different systems

We'll need simple instructions, including screen shots etc. It isn't going to be difficult, but we need someone with experience in this area who can work quickly and to a high standard. Please message for more details. We are situated in Poole, Dorset and we are looking for someone to start very soon.
Extensive research needed: no
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