Customer Service Script Writer
- or -
Post a project like this$$$
- Posted:
- Proposals: 8
- Remote
- #2089922
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IT Consultant |Virtual Assistant| graphics| | Website design | social media management .
Nairobi
Customer Service Executive, Virtual Assistant, Email/Chat Support, Appointment Setter
Manila
18152221712377642813057222098966230028423105242318095
Description
Experience Level: Expert
We are seeking an experienced call center operations writer with a keen understanding of e-commerce direct marketing to help us from scratch create documentation requirements, including a policies and procedures manual, training materials, all scripts for inbound agents, and development of a call scripting tool and other potential documents related to the operation of our call center (chat, e-mail, text).
Given our high standards, the ideal candidate must be highly detailed-oriented but also be versatile and flexible enough to take on additional support responsibilities as we expand our product line and presence within our customer base/market. This person must also be customer-oriented, reliable, and deadline-driven.
We are working on this urgently, and our team is working 24/7 to transition to in-house support so need someone that can dedicate time immediately.
Given our high standards, the ideal candidate must be highly detailed-oriented but also be versatile and flexible enough to take on additional support responsibilities as we expand our product line and presence within our customer base/market. This person must also be customer-oriented, reliable, and deadline-driven.
We are working on this urgently, and our team is working 24/7 to transition to in-house support so need someone that can dedicate time immediately.
Larby S. A.
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4 May 2024
Puerto Rico
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