Transcription for Canadian Caption Company

I represent a leading Canadian captioning company that is exploring options to expand our resource pool.
We're interested in understanding more about the services you offer, particularly in the realm of stenography, voice captioning, real-time transcription, and court reporting in English.
Could you provide us with the following information:
1. Your rates (preferably in a standardized format, such as per hour or per word).
2. Your availability and any blackout times.
3. Details about your specific experience in broadcast and communication access in real-time transcription or court reporting for the English language.
4. References or a list of your previous clients (if possible).
5. Any experience with Canadian spelling or Canadian clients.
6. A sample of past work if possible (to gauge the quality of your service).
We appreciate your understanding regarding our anonymity at this phase. Looking forward to hearing from you soon.