Write business processes

General information for the business: we provide how-to guidance for small business in the areas of product optimization, increasing # customer orders, increasing sale per order, productivity, inventory optimization
Industry: Business
Description of support work: Write guidance materials for a specific activity, using our standard template.
There are generic guides, and guides for specific industries.
The style is informal, 2nd person. Not a procedure manual format.
Extra notes: We require someone who writes well, and has business experience, not necessarily small business.
Formal education in business management is a plus, but not essential.