
Write out these IT policies/process and procedures
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Description
Experience Level: Entry
Hi,
Hope you are well.
Would you be able to write me a set of policies/processes, please?
Please copy and paste, I can provide references of where to find the documents link in a separate convo for some of the documents listed, I have a template guideline of where the information should go, and if it's possible highlight where I need to change the company name to my company. Please can you include the diagrams/(processes) which I can copy and paste into lucid charts and make edits if needed?
I can make edits to the policies later with the company name.
Can this be delivered in two days, its better if it is tomorrow, it is a copy and paste document on the internet into a file..
This is the list of the policies/process:
Service validation and testing process
Knowledge management process
Access management process
Event management process
Emergency change policy
Incident management process
Incident management policy process & procedure
Information security management policy & process
Joiners & leavers procedure
Knowledge management process
IT access control procedure
Service asset & configuration policy
Service request management process
Here is the template:
1.0 Introduction
This document provides details of the IT Change Management policy that is expected to be followed by anyone with responsibility for making Changes to the (compan name put here) live IT environment.
This policy aims to set out the way that (Company) IT manages changes that occur on our technology platforms, systems, and services in a way that is designed to minimize the risk and impact to (company), by ensuring that changes are effectively controlled.
2.0 Definitions
[List and describe key terms used within the policy such as legal or industry-specific terms. Please refer to (company) Write for (company) style-specific words and phrases. ]
E.g. The following definitions apply in this policy:
Policy - the standards adopted or proposed by an organization.
Colleague - refers to permanent and temporary staff, contractors, consultants, directors, and officers.
3.0 Scope
[Please detail to whom the policies apply, specifying any particular departments, colleagues, or jurisdictions of (company)
This process applies to all (company) colleagues, contractors, suppliers, and any other third parties involved in the transition of services.
4.0 Statement of Policy
[Policy statements detailing the guidance and/or rules for the policy, including any associated procedures. This heading may be changed to align with the subject matter of the policy.]
5.0 Roles & Responsibilities
[Set out the responsibilities of specific departments and/or colleagues for implementing and enforcing the policy requirements.]
6.0 Implications
Where an effective process, policy, or procedure is not in place, this can significantly impact IT’s service and ability to handle high volumes of change and releases. It can also lead to misalignment of the service plans with the customer, supplier, and business change project plans.
7.0 Further Information
[Detail resources to support the policy including relevant internal or external policies or guidance documents. Include whom to contact with issues and queries. Please avoid using links to internal policies to prevent the use of outdated policies where changes are made.]
Hope you are well.
Would you be able to write me a set of policies/processes, please?
Please copy and paste, I can provide references of where to find the documents link in a separate convo for some of the documents listed, I have a template guideline of where the information should go, and if it's possible highlight where I need to change the company name to my company. Please can you include the diagrams/(processes) which I can copy and paste into lucid charts and make edits if needed?
I can make edits to the policies later with the company name.
Can this be delivered in two days, its better if it is tomorrow, it is a copy and paste document on the internet into a file..
This is the list of the policies/process:
Service validation and testing process
Knowledge management process
Access management process
Event management process
Emergency change policy
Incident management process
Incident management policy process & procedure
Information security management policy & process
Joiners & leavers procedure
Knowledge management process
IT access control procedure
Service asset & configuration policy
Service request management process
Here is the template:
1.0 Introduction
This document provides details of the IT Change Management policy that is expected to be followed by anyone with responsibility for making Changes to the (compan name put here) live IT environment.
This policy aims to set out the way that (Company) IT manages changes that occur on our technology platforms, systems, and services in a way that is designed to minimize the risk and impact to (company), by ensuring that changes are effectively controlled.
2.0 Definitions
[List and describe key terms used within the policy such as legal or industry-specific terms. Please refer to (company) Write for (company) style-specific words and phrases. ]
E.g. The following definitions apply in this policy:
Policy - the standards adopted or proposed by an organization.
Colleague - refers to permanent and temporary staff, contractors, consultants, directors, and officers.
3.0 Scope
[Please detail to whom the policies apply, specifying any particular departments, colleagues, or jurisdictions of (company)
This process applies to all (company) colleagues, contractors, suppliers, and any other third parties involved in the transition of services.
4.0 Statement of Policy
[Policy statements detailing the guidance and/or rules for the policy, including any associated procedures. This heading may be changed to align with the subject matter of the policy.]
5.0 Roles & Responsibilities
[Set out the responsibilities of specific departments and/or colleagues for implementing and enforcing the policy requirements.]
6.0 Implications
Where an effective process, policy, or procedure is not in place, this can significantly impact IT’s service and ability to handle high volumes of change and releases. It can also lead to misalignment of the service plans with the customer, supplier, and business change project plans.
7.0 Further Information
[Detail resources to support the policy including relevant internal or external policies or guidance documents. Include whom to contact with issues and queries. Please avoid using links to internal policies to prevent the use of outdated policies where changes are made.]

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