I need website T&CS, delivery & returns, terms and FAQs

Website url: www.lapdognation.com.au
Information for the blog/website: High end, exlusive online dog boutique
Tone: Playful
Outline & Structure: FAQs- standard retail/dog apparel FAQs. Similar to what you would see for human website selling same products
T&CS- general T&CS for retail/clothing website we can tailor to your dog apparel
Delivery & Returns - Standard delivery terms for Auz & NZ apparel
Extra notes: Hi
We have recently opened an online luxury dog boutique for Australia and New Zealand
We need website T&CS, delivery terms and FAQs, which are relevant to the products we have (dog apparel, clothing, toys, bedding, collars and leads etc)
Each will have a separate page on the website
Want it to be informative but not word heavy