Wordpress theme fix required (re-posted - UK developers only please (remote)
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Accounting, Bookkeeping, Trainer, QA, IT, Web content, Data Admin, Presentation, Project Management
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Description
Experience Level: Intermediate
General information for the website: .
Description of requirements/features: Description of requirements/features: I have a specific issue with a WordPress site that I would like fixed (or a workaround implemented). In summary:
It is not possible to choose a 'featured image' to add to a page or post. When clicking on the featured image link in a post, there are no images to choose from (i.e. the media library looks empty, but it is not). Adding a NEW featured image at this point seems to upload all OK, but when the image is inserted, it doesn't display. If the images are viewed in media library, they are all there when displayed in list view but the window is empty when viewed as tiled thumbnails. It is only possible to insert a featured image in a post/page in the tiled thumbnails view. NB. the 'empty' window of tiled thumbnails shows a loading spinner then spins forever - like it's trying to load the images but can't.
Some notes to help:
- The site has a custom built theme and the issue is being caused by something in the theme (see next point)
- The hosting company kindly did some testing - they disabled all the plugins and the featured images still didn't work, so they then changed themes (to the standard WP theme) and the featured images then worked - so we assume it's related to the theme.
- the site was recently updated to SSL, but the host tested this also and said the featured image didn't work on non ssl.
The site was also updated (WP and plugins) when it went adopted ssl, so maybe something about the theme doesn't like the new version of Wordpress - dont know.
Ideally, for testing this issue, you'd take a copy of the site and do so offline so we dont have any downtime while testing.
Extra notes:
Description of requirements/features: Description of requirements/features: I have a specific issue with a WordPress site that I would like fixed (or a workaround implemented). In summary:
It is not possible to choose a 'featured image' to add to a page or post. When clicking on the featured image link in a post, there are no images to choose from (i.e. the media library looks empty, but it is not). Adding a NEW featured image at this point seems to upload all OK, but when the image is inserted, it doesn't display. If the images are viewed in media library, they are all there when displayed in list view but the window is empty when viewed as tiled thumbnails. It is only possible to insert a featured image in a post/page in the tiled thumbnails view. NB. the 'empty' window of tiled thumbnails shows a loading spinner then spins forever - like it's trying to load the images but can't.
Some notes to help:
- The site has a custom built theme and the issue is being caused by something in the theme (see next point)
- The hosting company kindly did some testing - they disabled all the plugins and the featured images still didn't work, so they then changed themes (to the standard WP theme) and the featured images then worked - so we assume it's related to the theme.
- the site was recently updated to SSL, but the host tested this also and said the featured image didn't work on non ssl.
The site was also updated (WP and plugins) when it went adopted ssl, so maybe something about the theme doesn't like the new version of Wordpress - dont know.
Ideally, for testing this issue, you'd take a copy of the site and do so offline so we dont have any downtime while testing.
Extra notes:
Andy H.
100% (91)Projects Completed
78
Freelancers worked with
87
Projects awarded
41%
Last project
25 Oct 2023
United Kingdom
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Hi Andy
It sound like your having issues that you really should be having, would it be poss to get a temp login to take a look b4 I place a bid, would hate to get it wrong.
Thanks
Sean
460147
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