Website troubleshooting and possible malware removal.
- or -
Post a project like this2547
$$$
- Posted:
- Proposals: 1
- Remote
- #1538853
- Awarded
Description
Experience Level: Expert
General information for the website: Shop window for construction company
Description of requirements/features: To act upon warning message from website host:
'A few minutes ago, our antivirus scanner detected that a malicious file was uploaded to your webspace.
The file can be found in your webspace at the following location:
~wsb6958764601/wp-content/themes/sketch/404.php
To protect you against dangerous hacker attacks, our antivirus scanner checks every file on your webspace that is being modified or uploaded. If the scanner detects malicious code, execution of the file is disabled to prevent further attacks. To prevent calls to this file altogether, the file permissions have been reduced.
Our scan will continue after this email is sent to disable additional malicious files. Upon completion of this scan, you will receive another e-mail with detailed information on how to clean up your webspace. Please be patient as this can take several hours depending on the size of your webspace.
In the meantime, you can perform a few steps.
1. Do you use a Content Managment System (CMS) such as WordPress or Joomla?
Then we recommend updating the CMS including any plugins or themes to the latest versions.
2. Check your computer with an updated antivirus program. In the event that your credentials were stolen by a third party, a virus is the most likely cause. '
Extra services needed: Security
Extra notes: We require website troubleshooting and possible malware removal. Our website is currently down so we would appreciate an immediate start.
Description of requirements/features: To act upon warning message from website host:
'A few minutes ago, our antivirus scanner detected that a malicious file was uploaded to your webspace.
The file can be found in your webspace at the following location:
~wsb6958764601/wp-content/themes/sketch/404.php
To protect you against dangerous hacker attacks, our antivirus scanner checks every file on your webspace that is being modified or uploaded. If the scanner detects malicious code, execution of the file is disabled to prevent further attacks. To prevent calls to this file altogether, the file permissions have been reduced.
Our scan will continue after this email is sent to disable additional malicious files. Upon completion of this scan, you will receive another e-mail with detailed information on how to clean up your webspace. Please be patient as this can take several hours depending on the size of your webspace.
In the meantime, you can perform a few steps.
1. Do you use a Content Managment System (CMS) such as WordPress or Joomla?
Then we recommend updating the CMS including any plugins or themes to the latest versions.
2. Check your computer with an updated antivirus program. In the event that your credentials were stolen by a third party, a virus is the most likely cause. '
Extra services needed: Security
Extra notes: We require website troubleshooting and possible malware removal. Our website is currently down so we would appreciate an immediate start.
Shane J.
100% (6)Projects Completed
7
Freelancers worked with
7
Projects awarded
46%
Last project
13 Jun 2017
United Kingdom
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