My site has been detected with Malware and is coming up with a warning
- or -
Post a project like this$$
- Posted:
- Proposals: 15
- Remote
- #690465
- Expired
Description
Experience Level: Intermediate
General information for the website: association website
Num. of web pages/modules: 1
Description of every page/module: My site is coming up with that it is infected with malware it does not have payments or any kind storing system can someone provide a solution and clean up my site.
Description of requirements/features: It's extremely important that you take action to prevent your site from infecting others and to prevent hackers from further abusing the system.
Take your site down immediately. It's extremely important that you take action to prevent your site from infecting others.
Contact your web hoster. If the attack affects other sites they host, they may already be taking steps to address the problem.
Change the passwords for all users and all accounts (for example, FTP access, administrator account, content management system authoring accounts). Check your users: It's possible that the hacker created one or more new accounts. Password guidelines.
If you have access to your server, Google recommends configuring it to return a 503 status code. Taking your site offline is better than using robots.txt to prevent it from being crawled.
2: Assess the damage
Once you've locked down your site, you'll need to identify the scope and scale of the damage that's been caused. Google recommends the following steps:
Visit the Google SafeBrowsing diagnostics page for your site (http://www.google.com/safebrowsing/diagnostic?site=www.example.com) (replace www.example.com with the URL of your own site) to see specific information about what Google's automatic scanners have found.
Scan your computer using an up-to-date scanning program to identify any malicious code the hackers might have added. Be sure to scan all your content, not just text-based files, as malicious content can often be embedded in images.
If your site has been infected with malware, check the Malware page in Webmaster Tools. (On the site dashboard, click Health and then click Malware.) This page lists sample URLs from your site that have been identified as containing malicious code. Sometimes hackers will add new URLs to your site for their nefarious purposes (for example, phishing).
Use the URL Removal tool in Webmaster Tools to request removal of hacked pages or URLs. This will prevent the hacked pages from being served to users.
Report phishing pages to the Google Safe Browsing team.
Use the Fetch as Google tool in Webmaster Tools to detect malware that might be hidden from the users' browsers, but served to Google's search engine crawler.
Review the antiphishing.org recommendations on dealing with hacked sites.
If you have other sites, check to see if these have also been hacked.
If you have access to your server, follow these additional steps:
Check to see if any open redirects in your site have been exploited.
Check your .htaccess file (Apache) or other access control mechanisms depending on your website platform for any malicious changes.
Check your server logs to see when files were hacked (bearing in mind that hackers can alter your logs). Look for suspicious activity such as failed sign-in attempts, command history (especially as root), or unknown user accounts.
3: Clean up your site
Clean up your content, removing any pages that were added, any spammy content, and any suspicious code identified by virus scanners or the Malware Details tool. If you have backups of your content, consider deleting your content entirely and replacing it with your last known good backup (once you've checked to make sure it's clean and free of hacked content). You can check whether you've completely cleaned out the hacked content by using the Fetch as Google tool in Webmaster Tools.
If you have access to your server, Google recommends the following steps:
Update any software packages to the latest version. Google recommends doing a complete reinstall of your OS from a trusted source to be sure that you've removed everything the hacker may have done. Also make sure to reinstall or update blogging platforms, content management systems, or any other type of third-party software installed.
Once you feel confident that your site is clean, change your passwords again.
Get your system back online. Change your server's configuration so that it no longer returns a 503 status code and perform any other necessary steps to make your site publicly available.
If you used the URL Removal tool to request removal of any URLs that are now clean and ready to appear again in search results, use the same tool to revoke your request.
Extra notes:
Num. of web pages/modules: 1
Description of every page/module: My site is coming up with that it is infected with malware it does not have payments or any kind storing system can someone provide a solution and clean up my site.
Description of requirements/features: It's extremely important that you take action to prevent your site from infecting others and to prevent hackers from further abusing the system.
Take your site down immediately. It's extremely important that you take action to prevent your site from infecting others.
Contact your web hoster. If the attack affects other sites they host, they may already be taking steps to address the problem.
Change the passwords for all users and all accounts (for example, FTP access, administrator account, content management system authoring accounts). Check your users: It's possible that the hacker created one or more new accounts. Password guidelines.
If you have access to your server, Google recommends configuring it to return a 503 status code. Taking your site offline is better than using robots.txt to prevent it from being crawled.
2: Assess the damage
Once you've locked down your site, you'll need to identify the scope and scale of the damage that's been caused. Google recommends the following steps:
Visit the Google SafeBrowsing diagnostics page for your site (http://www.google.com/safebrowsing/diagnostic?site=www.example.com) (replace www.example.com with the URL of your own site) to see specific information about what Google's automatic scanners have found.
Scan your computer using an up-to-date scanning program to identify any malicious code the hackers might have added. Be sure to scan all your content, not just text-based files, as malicious content can often be embedded in images.
If your site has been infected with malware, check the Malware page in Webmaster Tools. (On the site dashboard, click Health and then click Malware.) This page lists sample URLs from your site that have been identified as containing malicious code. Sometimes hackers will add new URLs to your site for their nefarious purposes (for example, phishing).
Use the URL Removal tool in Webmaster Tools to request removal of hacked pages or URLs. This will prevent the hacked pages from being served to users.
Report phishing pages to the Google Safe Browsing team.
Use the Fetch as Google tool in Webmaster Tools to detect malware that might be hidden from the users' browsers, but served to Google's search engine crawler.
Review the antiphishing.org recommendations on dealing with hacked sites.
If you have other sites, check to see if these have also been hacked.
If you have access to your server, follow these additional steps:
Check to see if any open redirects in your site have been exploited.
Check your .htaccess file (Apache) or other access control mechanisms depending on your website platform for any malicious changes.
Check your server logs to see when files were hacked (bearing in mind that hackers can alter your logs). Look for suspicious activity such as failed sign-in attempts, command history (especially as root), or unknown user accounts.
3: Clean up your site
Clean up your content, removing any pages that were added, any spammy content, and any suspicious code identified by virus scanners or the Malware Details tool. If you have backups of your content, consider deleting your content entirely and replacing it with your last known good backup (once you've checked to make sure it's clean and free of hacked content). You can check whether you've completely cleaned out the hacked content by using the Fetch as Google tool in Webmaster Tools.
If you have access to your server, Google recommends the following steps:
Update any software packages to the latest version. Google recommends doing a complete reinstall of your OS from a trusted source to be sure that you've removed everything the hacker may have done. Also make sure to reinstall or update blogging platforms, content management systems, or any other type of third-party software installed.
Once you feel confident that your site is clean, change your passwords again.
Get your system back online. Change your server's configuration so that it no longer returns a 503 status code and perform any other necessary steps to make your site publicly available.
If you used the URL Removal tool to request removal of any URLs that are now clean and ready to appear again in search results, use the same tool to revoke your request.
Extra notes:
Chloe W.
0% (0)Projects Completed
1
Freelancers worked with
1
Projects awarded
0%
Last project
20 Apr 2015
United Kingdom
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
There are no clarification messages.
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies