Magento 2.0 Issue
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Magento, Opencart, Codeigniter, Laravel, AngularJS, NodeJS, ReactJS, octobercms, hubspot
Noida
Web Development, SEO/PPC/SEM/SMO, VtigerCRM, Mobile Development, iOS / Android /Zoho/SugarCRM
Delhi
Magento Certified Developer, WordPress, Opencart Partner, iOS Development, Android Development, Native App Development, Phonegap Development
Ahmedabad
TOP 10 service providers on PPH: AngularJS |Saas|NodeJS|HTML 5 | PHP|Laravel|Codeigniter |CakePHP|ASP.NET|WordPress|Magento| iOS | Android |Hybrid App Development| SEO |
Chandigarh
54116023415042313179230892722383272234773211818720791901850290169480293866148040
Description
Experience Level: Expert
I am having a issue with my website.
When I try to change the product categories in any of my projects, the website always timeouts and I received an error 504 code. Please see below from my hosting providers.
Unfortunately, I was unable to find the cause of the issue, Jay.
I recreated the problem many times, sometimes it failed with 500 ISE and sometimes with 504 Gateway Timeout. In both cases, the reason for the interruption was reaching the server timeout limit, as the process itself ended with
18165 0.001062 --- SIGXCPU (CPU time limit exceeded) @ 0 (0) ---
I traced the entire script and noticed it goes into several loops before timeout. The first one is
Code:
18165 0.000050 lstat("/home/codeande/public_html/staging/vendor/composer/../magento/module-widget/registration.php", {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000073 lstat("/home/codeande/public_html/staging/vendor/composer/../magento/module-widget", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
18165 0.000056 open("/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php", O_RDONLY) = 4
18165 0.000037 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000039 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000038 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000039 mmap(NULL, 263, PROT_READ, MAP_SHARED, 4, 0) = 0x7fdfdadea000
18165 0.000036 open("/home/codeande/.opcache/7a032a203ef58354a6300283cbda7e3f/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php.bin", O_RDONLY) = 5
18165 0.000042 flock(5, LOCK_SH) = 0
18165 0.000026 read(5, "OPCACHE\0007a032a203ef58354a6300283cbda7e3f\340\3\0\0\0\0\0\0X\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\372n\214Z\0\0\0\0\244\210\377\307\0\0\0\0", 80) = 80
18165 0.000039 stat("/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php",
It repeated about 200 times before continue to the following one. I checked if the site works better with different PHP versions, flushed cache and fixed Magento permissions, but nothing changed.
My advise is to get in touch with a professional developer for further assistance. For your convenience, I added a report for the entire loading process in a txt file in the home folder of your account:
/home/codeande/strace.txt
Regards,
Jay
When I try to change the product categories in any of my projects, the website always timeouts and I received an error 504 code. Please see below from my hosting providers.
Unfortunately, I was unable to find the cause of the issue, Jay.
I recreated the problem many times, sometimes it failed with 500 ISE and sometimes with 504 Gateway Timeout. In both cases, the reason for the interruption was reaching the server timeout limit, as the process itself ended with
18165 0.001062 --- SIGXCPU (CPU time limit exceeded) @ 0 (0) ---
I traced the entire script and noticed it goes into several loops before timeout. The first one is
Code:
18165 0.000050 lstat("/home/codeande/public_html/staging/vendor/composer/../magento/module-widget/registration.php", {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000073 lstat("/home/codeande/public_html/staging/vendor/composer/../magento/module-widget", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
18165 0.000056 open("/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php", O_RDONLY) = 4
18165 0.000037 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000039 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000038 fstat(4, {st_mode=S_IFREG|0644, st_size=263, ...}) = 0
18165 0.000039 mmap(NULL, 263, PROT_READ, MAP_SHARED, 4, 0) = 0x7fdfdadea000
18165 0.000036 open("/home/codeande/.opcache/7a032a203ef58354a6300283cbda7e3f/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php.bin", O_RDONLY) = 5
18165 0.000042 flock(5, LOCK_SH) = 0
18165 0.000026 read(5, "OPCACHE\0007a032a203ef58354a6300283cbda7e3f\340\3\0\0\0\0\0\0X\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\372n\214Z\0\0\0\0\244\210\377\307\0\0\0\0", 80) = 80
18165 0.000039 stat("/home/codeande/public_html/staging/vendor/magento/module-widget/registration.php",
It repeated about 200 times before continue to the following one. I checked if the site works better with different PHP versions, flushed cache and fixed Magento permissions, but nothing changed.
My advise is to get in touch with a professional developer for further assistance. For your convenience, I added a report for the entire loading process in a txt file in the home folder of your account:
/home/codeande/strace.txt
Regards,
Jay
Jahmi D.
100% (7)Projects Completed
5
Freelancers worked with
4
Projects awarded
33%
Last project
19 Jun 2020
United Kingdom
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-
Hi Jay,
Please share the URL and access of your store so that I'm able to check the backend.
Have you installed any plugin recently, please confirm.
Eagerly waiting for your response. -
Hi Jahmi, Can you please share which hosting are you using for magento 2.0 website? Thanks - Annie
-
Hi Jay,
Please share the URL and access of your store so that I'm able to check the backend.
Have you installed any plugin recently, please confirm.
Eagerly waiting for your response.
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