Issues with Magento emails
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£15(approx. $19)
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- #549638
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Description
Experience Level: Entry
General information for the website: Online sports retailer
Description of requirements/features: Need someone to fix issues with customers and store owner not receiving order confirmation emails from web store once order is placed.
When a customer makes an order, they don't receive a confirmation email from the web store.
They only get a paypal confirmation when payment is made via paypal.
This is the same for the store owner email address. I do not receive a confirmation order when someone places an order or even a copy when I have activated this in the configuration tab.
If emails sent to customer manually via dashboard, then they are received however, it just doesn't send them automatically.
However, when check or money order is used as payment method, order emails do seem to come through.
Need someone to investigate and resolve why emails aren't coming through automatically when paypal is used.
Extra notes:
Description of requirements/features: Need someone to fix issues with customers and store owner not receiving order confirmation emails from web store once order is placed.
When a customer makes an order, they don't receive a confirmation email from the web store.
They only get a paypal confirmation when payment is made via paypal.
This is the same for the store owner email address. I do not receive a confirmation order when someone places an order or even a copy when I have activated this in the configuration tab.
If emails sent to customer manually via dashboard, then they are received however, it just doesn't send them automatically.
However, when check or money order is used as payment method, order emails do seem to come through.
Need someone to investigate and resolve why emails aren't coming through automatically when paypal is used.
Extra notes:
Was M.
98% (23)Projects Completed
29
Freelancers worked with
26
Projects awarded
14%
Last project
6 Nov 2022
United Kingdom
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