Shopify Embedded App - ZenDesk Integration
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Description
Experience Level: Intermediate
Estimated project duration: Ongoing
I am in the early stages of my start up and currently looking for quotes and a suitable partnership to progress this project. Below is a very brief overview, let me know if this is something that excites you!
"Service Hub" will be an app within Shopify Admin and eventually other eCommerce platforms; where businesses can outsource customer email, social media & live chat. Service Hub will integrate with customer information, orders & shipments in order for us to provide accurate and knowledgeable responses. The app will integrate with zen desk (which will also need to be customised).
The app will be the "Client Portal" and will have a live overview of current customer service levels/stats, keep track and amend SLAs, updates, contracts and will also have the client T&C's for returns etc.
Platforms we'll be working with;
https://help.shopify.com/api/sdks/shopify-apps/embedded-app-sdk
https://developer.zendesk.com/?_ga=2.35096486.680821466.1524026590-171803093.1521056447
"Service Hub" will be an app within Shopify Admin and eventually other eCommerce platforms; where businesses can outsource customer email, social media & live chat. Service Hub will integrate with customer information, orders & shipments in order for us to provide accurate and knowledgeable responses. The app will integrate with zen desk (which will also need to be customised).
The app will be the "Client Portal" and will have a live overview of current customer service levels/stats, keep track and amend SLAs, updates, contracts and will also have the client T&C's for returns etc.
Platforms we'll be working with;
https://help.shopify.com/api/sdks/shopify-apps/embedded-app-sdk
https://developer.zendesk.com/?_ga=2.35096486.680821466.1524026590-171803093.1521056447
Joel S.
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12 May 2024
United Kingdom
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Joel, please share your website link.
Joel S.18 Apr 2018Hi, as stated this is early stages. This is currently being developed.
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