Help setting up external emails on a different domain (mx records)

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Description

Experience Level: Intermediate
I have set up a website at inmotionhosting and transfered nameservers to inmotion hosting. I wasnt informed that the company wanted to use an external email client / server to look after emails. I changed the MX records for the emails to point to their email client at heart-it.co.uk. The emails are coming through on their internet computer systems but are not coming through on their mobile phones 3g/4g I need to get to the bottom of this quite urgently as its been down now for a week. Ive been asking for the details from heart-it (email clients) and they dont seam to be working.

Ive never done this before so it can be alittle confusing.

thanks

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