Help setting up external emails on a different domain (mx records)

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Experience Level: Intermediate
I have set up a website at inmotionhosting and transfered nameservers to inmotion hosting. I wasnt informed that the company wanted to use an external email client / server to look after emails. I changed the MX records for the emails to point to their email client at The emails are coming through on their internet computer systems but are not coming through on their mobile phones 3g/4g I need to get to the bottom of this quite urgently as its been down now for a week. Ive been asking for the details from heart-it (email clients) and they dont seam to be working.

Ive never done this before so it can be alittle confusing.


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