Virtual Assistant

Virtual Assistant
We require a virtual assistant on an ad hoc basis to cover calls and inbound emails when primary responder is unavailable. The assistant will have excellent communication skills with a clear telephone manner.
The tasks we require help with are the following:
1. Answer diverted phone in company style
2. Receive inbound booking emails
3. Respond to inbound email bookings
4. Respond efficiently to telephone enquiries
5. Check online diary
6. Add telephone and online bookings to online diary
7. Take card payments and enter into online system
8. Contact drivers if same day bookings by telephone
9. Liaise with all parties to ensure smooth operation and client satisfaction.
We anticipate that there may be up to three days per week when this service may be required.
The service may be required on Saturdays. This position can be done remotely from home easily.
Our hours of operation are between 08:30am and 20:30 pm.
Quotations required please on a whole day, half day and per hour basis