Phoenix - Your AI AssistantVPN Mobile App Connection Issue
- Posted:
- Proposals: 22
- Remote
- #4472193
- PRE-FUNDED
- Open for Proposals
Hyderabad 
Description
Experience Level: Entry
We have a mobile app on Swift and Android, using AWS ec2 infrastructure to manage and provide VPN connections.
This was working fine, until around 6 months ago where we can no longer connect to any VPN's we base in the UK.
It's like the connection is timing out.
We need some help to investigate and fix this issue, we don't know the cause of it.
Any other VPN in another region is working fine, it's just the UK ones which don't - we are using squid VPN software.
This was working fine, until around 6 months ago where we can no longer connect to any VPN's we base in the UK.
It's like the connection is timing out.
We need some help to investigate and fix this issue, we don't know the cause of it.
Any other VPN in another region is working fine, it's just the UK ones which don't - we are using squid VPN software.
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Hi James — just to confirm, am I right in assuming you’re aware this kind of UK-only VPN connectivity issue typically takes 1–3 working days to diagnose and fix if server access and logs are ready, and 3–7 working days if it turns out to be more complex (e.g., ISP blocking, IP blacklisting, or external routing/peering changes)? If so, I’m also assuming the budget you’ve posted is simply a placeholder rather than the intended budget for the full investigation and resolution. Many thanks, Vah